Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(600 Reviews)
Rating breakdown 600 reviews
5 Stars
415
4 Stars
114
3 Stars
29
2 Stars
16
1 Star
26
90%of customers recommend this product.
(
230 out of
255)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
3
HUGE DISAPPOINTMENT
on July 20, 2024
Posted by: Kj33
from Toms River NJ
We have a GE hotpoint dryer that works great so we bought a ge hotpoint washer when our old machine broke. I’m not sure why the company changed washers so radically but I wish they had stuck to the old design!
This washer sounds like a dying animal when it’s washing. It becomes unbalanced very frequently no matter how much care I take to distribute the clothes evenly. It spins for such a long time that for the first week I thought it had to be broken! My friend bought the same brand and told me that it was normal for this machine to spin sometimes 30 or 40 minutes!!
How this is saving energy is beyond me.
My clothes do come out clean but I’d be happy if I had my old washer back!
Super disappointed.
This washer sounds like a dying animal when it’s washing. It becomes unbalanced very frequently no matter how much care I take to distribute the clothes evenly. It spins for such a long time that for the first week I thought it had to be broken! My friend bought the same brand and told me that it was normal for this machine to spin sometimes 30 or 40 minutes!!
How this is saving energy is beyond me.
My clothes do come out clean but I’d be happy if I had my old washer back!
Super disappointed.
Response from manufacturerBy Tierra, Haier_Appliances, July 23, 2024
We'd like to assist you with your washer. If the unit is getting off balance, please refer to the article below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
As far as the spinning, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17105#:~:text=Occasionally%2C%20the%20timer%20may%20be,stop%20and%20pump%20out%2C%20etc.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
As far as the spinning, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17105#:~:text=Occasionally%2C%20the%20timer%20may%20be,stop%20and%20pump%20out%2C%20etc.
Written by a customer while visiting manufacturer
Customer Rating
3
Great for the price
on July 20, 2024
Posted by: Jv75
from New york
My washer that was 19 years old died. This replaced it. It is taking a bit of getting used to, especially the water levels. It gets the job done.
I would recommend this to a friend!
Response from manufacturerBy Tierra, Haier_Appliances, July 23, 2024
We're glad to hear that your new washer is working as expected and we're confident you will have an even better experience with your unit. For information on water levels, please refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17041
Written by a customer while visiting manufacturer
Customer Rating
4
Great features, large capacity!
on July 21, 2024
Posted by: RealtyDoc
from Phenix City, AL
Chose this washer from several others proferred by AHS, my home warranty company. It is a replacement for our GE washer that failed (transmission) after many years of service. This Hotpoint has lots of bells and whistles, and only one noticeable issue: the start of the Spin cycle is very loud while nothing seems to be moving. Not sure if it's a design flaw or just the way it works. It does a great job of washing the clothes, can easily hand large bulky blankets and bedspreads. The Spin cycle is very good, removing more water than the GE did. Like that it has very simple modern controls implementing LED lights.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on July 22, 2024
Posted by: Tspratt87
from Amory MS
I love the size of the inside drum. I like the color as well.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Non Shaking Washer
on July 22, 2024
Posted by: Hoyt
from Lyles, Tennessee
This washer does a great job.
The agitator cleans the clothes well
Best thing is this washer doesn't shake
when spinning out.
The agitator cleans the clothes well
Best thing is this washer doesn't shake
when spinning out.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great performance
on July 23, 2024
Posted by: tbsol
from Lake Worth, FL
We bought this washer a week and half ago and I very happy with the performance. Not a lot of bells and whistles, but just what we wanted and performs great!!!!
Written by a customer while visiting manufacturer
Customer Rating
2
Mistake
on July 23, 2024
Posted by: Lemon5
Had a lot of trouble leveling washer if you were just a hair off the washer would jump all over the place during the spin cycles . Don’t like the low water level wash cycles should have been optional. Should have come with self leveling legs like all previous washes I’ve own. if I could I could trade it for a different model I would
Response from manufacturerBy Jonathon, Haier_Appliances, July 25, 2024
We are going to pass your feedback about the legs over to our product team. This way we can start looking for improvements we can implement going forward. Thanks again for sharing.
Written by a customer while visiting manufacturer
Customer Rating
5
Hot Point is on the money
on July 24, 2024
Posted by: BetWins
from BW's Beach way resort
Yes Im happy with the washer love that it has an agitator, Clothes are clean its quite. Love the fabric softer rinse part. The dials are easy to use unlike the digital ones. Top loader are easy to use. Plus the quick clean wash is great. Plus the price is reasonable.
Written by a customer while visiting manufacturer