Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Love the quick wash. It washes my clothes in fast.
on March 25, 2026
Posted by: Mimi1958
from Holladay Tennessee
It's a great washer. So different from my old one. I love it
Written by a customer while visiting manufacturer
Customer Rating
3
Unsure
on March 24, 2026
Posted by: Washer26
from Morton, MS
I bought this less than a week ago. It is rather noisy and shakes as if it is out of balance when you attempt to put a large load.
Response from manufacturerBy Adrian, Monogram_Appliances, March 25, 2026
We would like to assist you with this washer and its balancing. Loading has a direct effect on the balancing of this washer. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We also recommend ensuring that the washer is properly leveled. All four washer leveling legs will need to be adjusted until the washer is level left to-right and front-to-back. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. We have also provided some tips to help with your washer shaking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
Written by a customer while visiting manufacturer
Customer Rating
1
Out of balance
on March 21, 2026
Posted by: Brown59
Every wash, the washer shakes out of balance. My old washer never did this. Dissatisfied
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, March 24, 2026
We'd like to lend a hand with your washer getting off balance. Firstly, let's make sure the washer is level. To do this, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. You may also need to stop the machine and redistribute the load when it gets off balance.
Check out the following article for more troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the issue persists, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Check out the following article for more troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the issue persists, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer
Customer Rating
5
Great washer
on March 21, 2026
Posted by: Margie31556
from Georgia
I highly recommend this washer. It cleans and rinses really well and is affordable. You can choose the settings for wash type and temp. I am extremely pleased with its performance.
Written by a customer while visiting manufacturer
Customer Rating
5
easy features
on March 19, 2026
Posted by: boom baby
from atchison, ks
bought this a couple weeks ago and is so easy and simple to use! would definitely recommend this washer for others
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great
on March 16, 2026
Posted by: Gozimake
I bought this product in August 2024, and it is still working perfectly.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Decent machine BUT LOUD
on March 15, 2026
Posted by: RACuser479
from Van Buren, AR
I bought this at the beginning of Feb so a month ago, and it washes but it's SOOO loud. I live in a manufactured home so the walls are thin. Its buzzed startles me constantly!
I would recommend this to a friend!
Response from manufacturerBy Dianna, Haier, March 18, 2026
The end-of-cycle sound on your washer cannot have the volume reduced or disabled. We will pass your feedback on this signal along to our product team for review.
In the manual on page 27 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf, are the normal sounds that you will hear coming from your washer unit. If you find the sound are not normal coming from your washer, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
In the manual on page 27 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf, are the normal sounds that you will hear coming from your washer unit. If you find the sound are not normal coming from your washer, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting manufacturer
Customer Rating
5
Love the simplicity
on March 13, 2026
Posted by: Dave1
from Wa
Great combo, both machines work great. Didn't want anything too complicated
I would recommend this to a friend!
Written by a customer while visiting manufacturer