Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4 out of 5
4.4
(1,204 Reviews)
Open Ratings Snapshot
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product. 
(
436 out of 505
)
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Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1 out of 5
1
not good
on April 22, 2026
Posted by: rb111
would not stop spinning , after 20 min i jiggled the lid and it stopped , probably bad lid lock
Response from manufacturerBy Joyce, Hotpoint_Appliances, April 23, 2026
We recommend reaching out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Hotpoint washer
on April 20, 2026
Posted by: HIDEAWAY
from Texas
I bought the washer on March 1st. Im very happy with the purchase. It is a little loud during the wash cycle, however it works great.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Easy to use all features.
on April 19, 2026
Posted by: LaLa Land
from Gretna, La
I purchased this a month ago very easy to operate,but extremely makes a lot of noise when washing.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Ok so far.
on April 18, 2026
Posted by: Buzzar
Works well. Simple washer which is what I wanted. My Whirlpool only lasted 2.5 years before it wasn’t worth repairing. Whirlpool was a dud out of the box when purchased.
Hotpoint does not have soak cycle. I never used that cycle on old machine. Happy for now.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Happy washing machine.
on April 18, 2026
Posted by: fg80
Have been using this machine for a month now. Couldn't be happier. Simple to use and effective washer. And pretty quiet!
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Still too many buttons
on April 18, 2026
Posted by: Dottiez
from Syracuse, NY
It’s taking me a little while to understand how the controls work. It’s not explained that well in the manual. Other than that, I’m happy with this purchase.
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Washing machine
on April 17, 2026
Posted by: Dawga
from Jasper,Ga
I just bought this washing machine and I am so glad I did, it has a large tub, extra cold wash and I got it on sale!
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Hot point washing machine
on April 17, 2026
Posted by: Bd22
from Dalton Georgia
We have set the water level to auto but a few clothes still have white spots on them using one pod. We have tried the medium water setting but it seems like the water level is not enough to cover the clothes.
Response from manufacturerBy Adrian, Cafe_ Appliances, April 21, 2026
We are happy to provide guidance with this washer. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers, including this one, are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If you prefer more water in your wash cycle, we advise using the High or Max water setting.
Written by a customer while visiting manufacturer
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