Works well. Simple washer which is what I wanted. My Whirlpool only lasted 2.5 years before it wasn’t worth repairing. Whirlpool was a dud out of the box when purchased. Hotpoint does not have soak cycle. I never used that cycle on old machine. Happy for now.
It’s taking me a little while to understand how the controls work. It’s not explained that well in the manual. Other than that, I’m happy with this purchase.
We have set the water level to auto but a few clothes still have white spots on them using one pod. We have tried the medium water setting but it seems like the water level is not enough to cover the clothes.
Response from manufacturerBy Adrian, Cafe_ Appliances, April 21, 2026
We are happy to provide guidance with this washer. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers, including this one, are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If you prefer more water in your wash cycle, we advise using the High or Max water setting.