Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
2
Fits older houses’ smaller laundry spaces
on April 24, 2026
Posted by: Neal37
Original purchase 12/25. High speed spin would NOT cut off. Had 4 repair men out, replaced mother board; problem remained . Recently received a brand new replacement washer. Better but high speed still goes 19 minutes before cutting off. Still suspect mother board problem.
Response from manufacturerBy Adrian, Haier_Appliances, April 29, 2026
We are sorry to hear of your experience with your original washer. It is normal for the spin cycle to last 19 minutes. However, if your spin cycle does not turn off, we recommend scheduling service again with our Bodewell technicians. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Outstanding
on April 24, 2026
Posted by: STRIVIN
from Myrtle Beach SC
For the price, this washer is great. I gained more capacity, a smoother wash cycle and it does not waste water.
Written by a customer while visiting manufacturer
Customer Rating
1
not good
on April 22, 2026
Posted by: rb111
would not stop spinning , after 20 min i jiggled the lid and it stopped , probably bad lid lock
Response from manufacturerBy Joyce, Hotpoint_Appliances, April 23, 2026
We recommend reaching out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting manufacturer
Customer Rating
5
Hotpoint washer
on April 20, 2026
Posted by: HIDEAWAY
from Texas
I bought the washer on March 1st. Im very happy with the purchase. It is a little loud during the wash cycle, however it works great.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Easy to use all features.
on April 19, 2026
Posted by: LaLa Land
from Gretna, La
I purchased this a month ago very easy to operate,but extremely makes a lot of noise when washing.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Ok so far.
on April 18, 2026
Posted by: Buzzar
Works well. Simple washer which is what I wanted. My Whirlpool only lasted 2.5 years before it wasn’t worth repairing. Whirlpool was a dud out of the box when purchased.
Hotpoint does not have soak cycle. I never used that cycle on old machine. Happy for now.
Hotpoint does not have soak cycle. I never used that cycle on old machine. Happy for now.
Written by a customer while visiting manufacturer
Customer Rating
5
Happy washing machine.
on April 18, 2026
Posted by: fg80
Have been using this machine for a month now. Couldn't be happier. Simple to use and effective washer. And pretty quiet!
Written by a customer while visiting manufacturer
Customer Rating
4
Still too many buttons
on April 18, 2026
Posted by: Dottiez
from Syracuse, NY
It’s taking me a little while to understand how the controls work. It’s not explained that well in the manual. Other than that, I’m happy with this purchase.
Written by a customer while visiting manufacturer