Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,097 Reviews)
Rating breakdown 1,097 reviews
5 Stars
730
4 Stars
221
3 Stars
56
2 Stars
32
1 Star
58
88%of customers recommend this product.
(
406 out of
460)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
4
All around good product
on April 25, 2026
Posted by: Tracy1963
from Pennsylvania
Happy with washer would recommend to others . Whybis ge cost more than hotpoint?
Written by a customer while visiting manufacturer
Customer Rating
4
Works as should
on April 25, 2026
Posted by: Clean1
from Ohio
Little loud
Does a good job
Would recommend to others
Does a good job
Would recommend to others
Written by a customer while visiting manufacturer
Customer Rating
4
Great
on April 26, 2026
Posted by: AprilRalene
Not even a month old yet thankful!!! Very pleased with product
Written by a customer while visiting manufacturer
Customer Rating
3
Not happy with results
on April 27, 2026
Posted by: X̌xxxxx
from Wi
Disappointed that not much water goes in a load and soap is still on clothing when finished
No, I would not recommend this to a friend.
Response from manufacturerBy Dianna, Haier, April 29, 2026
Over the years, the amount of allowable water used in washing machines has been
reduced by the Department of Energy (DOE), who sets these standards. As washing
machines have become more efficient, they use much less water and energy to get the same or higher level of cleanliness as older models. It is normal for the wash basket not to be full of water as most washers are programmed with load sensing to adjust water levels based on the cycle and load size selected. We recommend that the washer is loaded properly to ensure optimal performance. You can find recommendations for how to loadyour washer in the product’s manual. For more information about the amount of waterused for your model, please visit this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19491.
If you are experiencing soap left on your clothes, we have an article from our website with more information to help with this at the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992&_gl=1*.
reduced by the Department of Energy (DOE), who sets these standards. As washing
machines have become more efficient, they use much less water and energy to get the same or higher level of cleanliness as older models. It is normal for the wash basket not to be full of water as most washers are programmed with load sensing to adjust water levels based on the cycle and load size selected. We recommend that the washer is loaded properly to ensure optimal performance. You can find recommendations for how to loadyour washer in the product’s manual. For more information about the amount of waterused for your model, please visit this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19491.
If you are experiencing soap left on your clothes, we have an article from our website with more information to help with this at the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992&_gl=1*.
Written by a customer while visiting manufacturer
Customer Rating
5
Just right!
on April 27, 2026
Posted by: chucky777
Very good! Runs really well! Reallu needed a washer! Very glad I bought it!
Written by a customer while visiting manufacturer
Customer Rating
4
Good washer
on April 27, 2026
Posted by: Eddie Del
Good machine , No problems. Efficient and quickly
Written by a customer while visiting manufacturer
Customer Rating
2
I do not like the features.
on April 27, 2026
Posted by: Carmels
I am not happy with this machine. Takes forever to fill up.
Response from manufacturerBy Dianna, Haier, April 29, 2026
We would like to help and provide some guidance. If you have concerns over how your washer is filling, we have an article you can review from our website at the link here:https://products.geappliances.com/appliance/gea-support-search-content?contentId=36353&_gl=1*.
Written by a customer while visiting manufacturer
Customer Rating
1
UNHAPPY SITUATION
on April 30, 2026
Posted by: MelVal
from Norton Kansas
So unhappy with the washer, it makes an awful noise when in spin mode and when it's draining. I have complained to the owner where I bought it, but he said there's nothing he can do about it. Supposedly he contacted the rep and told him about it and I have e never heard anything from anyone.
Response from manufacturerBy Tierra, GE_Appliances, May 6, 2026
We'd like to assist with your new washer making sounds. While it is normal for the unit to make sounds while agitating that may be different from your prior washer, leveling the unit may help reduce the sound level. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. You can find out more about sounds here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If you believe your unit is making abnormal sounds after the information provided, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. You can find out more about sounds here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If you believe your unit is making abnormal sounds after the information provided, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer