I purchased this product a month ago and it has caused so many issues. Clothes always goes to one side whether it is a small medium or large load, I need to stop it every time to level the clothing in order for it to spin correctly. My tub in the washer fell down leaving space between the frame and inside of the washer. It drains when it wants to and the sensor is never accurate for the load.
Response from manufacturerBy Michael, Haier, July 10, 2024
We hate to hear that you’ve had issues with your new washing machine, and that the tub fell down inside the machine. We want to help. We recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.