Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
3
Not sure
on July 16, 2024
Posted by: Jennz
It is so SLOW to fill with water. Not used to its features. Kind of a pain to use.
Response from manufacturerBy Adrian, GE_Appliances, July 18, 2024
It is normal for the washer tub to fill slowly as the wash cycle starts. We are however confident that you will enjoy this washer once you are more acquainted with its features. We hope this washer serves you for many years to come!
Written by a customer while visiting manufacturer
Customer Rating
5
Dryer signal favorite
on July 16, 2024
Posted by: Christmas carol
from Coldwater, michigan
I love love love this dryer. I especially love tge sgnalvyhat my clothes are dry. No wrinkles.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Simple but Effective
on July 16, 2024
Posted by: geotlw
from Aragon, GA
I bought this washer about a month ago and so far I am happy with it. The only thing I do not like is that is kind of loud during the spin cycle
Written by a customer while visiting manufacturer
Customer Rating
5
Basic machine but we don’t need anything else
on July 15, 2024
Posted by: Mmmcirish
from Pennsylvania
Love the price so far so good! New to the GE product.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Sorry I bought this
on July 15, 2024
Posted by: LJ in PA
from York PA
Water level control does not work properly! They' say it's because it's a water saver. Half the load doesn't even get wet!
No, I would not recommend this to a friend.
Response from manufacturerBy Charlie, Haier, July 17, 2024
We'd like to assist you with the water levels on your washer. We recommend referring to page 8 of the owner's manual at this link here:
https://products-salsify.geappliances.com/image/upload/s--9rsgy2-K--/lzojtfkclqdkxvdaa1oy.pdf?_ga=2.197482022.827341119.1721048116-1676878804.1700237661
https://products-salsify.geappliances.com/image/upload/s--9rsgy2-K--/lzojtfkclqdkxvdaa1oy.pdf?_ga=2.197482022.827341119.1721048116-1676878804.1700237661
Written by a customer while visiting manufacturer
Customer Rating
2
Horrible sound
on July 14, 2024
Posted by: Karla83
Our washing machine is ridiculously loud when washing. It’s sad when your 8 year asks if the washing machine is going to explode.
Response from manufacturerBy Charlie, Haier, July 17, 2024
We want to assist you with the noise level on your washer. We recommend taking a look at the article below for some of the normal sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
Written by a customer while visiting manufacturer
Customer Rating
5
Hot point washer
on July 14, 2024
Posted by: Roolie
from Cameron Tx
We bought this washer about a month ago to replace my old used one and we’ve been using it pretty hard. There are about four of us in the household and everybody has a lot of clothes so this thing gets used all week. Overall washer is very tough.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Wet Clothes
on July 13, 2024
Posted by: Bad Washer
from El Paso, TX
I've had the washer for two months but now it's not draining the water. My clothes are always soak.
Response from manufacturerBy Charlie, Haier, July 17, 2024
We're sorry to hear that your washer isn't draining. We recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23080
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23080
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer