Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
673
4 Stars
191
3 Stars
47
2 Stars
26
1 Star
44
89%of customers recommend this product.
(
367 out of
414)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Great appliance
on December 25, 2025
Posted by: Yahbride
from Texas
This is exactly what my hubby and I wanted. No microchips and electric gadgets that can go defunct without notice. Simple, big knobs that even children can understand and use are up our alley. Thanks for making this.
Written by a customer while visiting manufacturer
Customer Rating
1
Bad balancing.
on December 27, 2025
Posted by: Scramr
from Pennsylvania
I bought the washer about 2 months ago and it will not spin out my clothes. I have to watch it all the time and keep moving the clothes around to get them to spin out.
No, I would not recommend this to a friend.
Response from manufacturerBy Julia, Hotpoint, January 6, 2026
We're sorry to hear you're having an issue with your load becoming unbalanced. To avoid this, we recommend ensuring the load is properly balanced prior to starting the cycle, and the load is properly sorted with like items. For more information on proper loading for this model, please see page 15 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf. If the problem persists and you feel as though this is not normal operation, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
A real washer in a small space
on December 28, 2025
Posted by: Benson25
I needed something to fit down narrow basement stairs. This is 1000 times better than the portable machine I had before. Roomy tub, fast wash cycle. Clothes come out a bit wrinkled--I'm going to experiment with water levels.
Written by a customer while visiting manufacturer
Customer Rating
5
Great washer
on December 28, 2025
Posted by: TLM17
from Ohio
We got the washer 12/27/2025 and it has beenn a while since we had a new washer and so far so good, it works fine. The only small issue I have is that I wish it had a buzz or something when the cycle is done.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Hotpoint washer
on December 28, 2025
Posted by: A person from Texas
from Texas
Love the washer. It was installed yesterday and I have used it several times between yesterday and today. Thanks!
Written by a customer while visiting manufacturer
Customer Rating
5
Good Appliance
on December 29, 2025
Posted by: cortland
Good basic appliance. We use them in our rentals.
Written by a customer while visiting manufacturer
Customer Rating
4
Hotpoint Washer
on December 30, 2025
Posted by: Laundry7
from TX
My clothes have never been so clean and fresh smelling. This is a great agitating washer. The only hiccup I have with this washer is the panel lights come on when the lid is lifted.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Happy washer
on January 1, 2026
Posted by: Bob285674
from Houston
Seems to work as it should. The computer thinks about things a bit long, but once it decides what to do in about 5 seconds it happily does its job.
I would recommend this to a friend!
Written by a customer while visiting manufacturer