Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Brand new?
on May 3, 2026
Posted by: H3333
from Hitchcock tx
Barrel is too loose, won't complete a cycle. But it is brand new?
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, May 6, 2026
We're sorry to hear that your new washer isn't operating properly. We see that a service appointment has been scheduled and we are confident the matter will be resolved by a Bodewell technician.
Written by a customer while visiting manufacturer
Customer Rating
5
Quite and large capacity
on May 3, 2026
Posted by: Phantom
from St cloud Florida
This washer exceeded my expectations, very quiet.i love it.
Written by a customer while visiting manufacturer
Customer Rating
3
Same as GE
on May 2, 2026
Posted by: Christal
from Va
I had this switched out because GE Washer motor went out. It just took forever for our insurance on appliances to cooperate truthfully to get this.
I would recommend this to a friend!
Response from manufacturerBy Tierra, Haier_Appliances, May 6, 2026
We’re sorry to hear the motor went out on your previous unit, but we’re glad we could help get your washer back up and running. Please let us know if there’s anything else we can assist with!
Written by a customer while visiting manufacturer
Customer Rating
5
The best in the market place
on May 1, 2026
Posted by: Kymmy68
I brought this washer a couple of months ago and I am in love with how good this washer wash. I'm always finding a reason to wash something. The clothing is just about dry when I get them out the washer, the spin cycle is incredible. I highly recommend this washer and the tub is big, I can wash my king size comforters with no problem and I lay them out over something to finish drying, because putting them in the dryer is a wasted of electricity and gas.
Written by a customer while visiting manufacturer
Customer Rating
2
Not worth the price
on April 30, 2026
Posted by: Unique and sweet
Waste of money!! Please do NOT purchase this washer!!!
Response from manufacturerBy Adrian, Haier_Appliances, May 1, 2026
We would like to assist you with this washer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting manufacturer
Customer Rating
4
Clear Controls
on April 30, 2026
Posted by: FoxieWolfie
from Boston suburb
Clear Controls replaces a new amana with horrible controls and a problematic board and lid lock.
Written by a customer while visiting manufacturer
Customer Rating
1
UNHAPPY SITUATION
on April 30, 2026
Posted by: MelVal
from Norton Kansas
So unhappy with the washer, it makes an awful noise when in spin mode and when it's draining. I have complained to the owner where I bought it, but he said there's nothing he can do about it. Supposedly he contacted the rep and told him about it and I have e never heard anything from anyone.
Response from manufacturerBy Tierra, GE_Appliances, May 6, 2026
We'd like to assist with your new washer making sounds. While it is normal for the unit to make sounds while agitating that may be different from your prior washer, leveling the unit may help reduce the sound level. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. You can find out more about sounds here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If you believe your unit is making abnormal sounds after the information provided, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. You can find out more about sounds here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If you believe your unit is making abnormal sounds after the information provided, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer
Customer Rating
2
I do not like the features.
on April 27, 2026
Posted by: Carmels
I am not happy with this machine. Takes forever to fill up.
Response from manufacturerBy Dianna, Haier, April 29, 2026
We would like to help and provide some guidance. If you have concerns over how your washer is filling, we have an article you can review from our website at the link here:https://products.geappliances.com/appliance/gea-support-search-content?contentId=36353&_gl=1*.
Written by a customer while visiting manufacturer