Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
655
4 Stars
185
3 Stars
45
2 Stars
26
1 Star
40
89%of customers recommend this product.
(
358 out of
401)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Love all
on December 4, 2025
Posted by: Gma1
I am happy. Has a bigger tub then our last washer.
Written by a customer while visiting manufacturer
Customer Rating
4
Hotpoint Washer
on December 5, 2025
Posted by: Michael H
from Tulsa, Oklahoma
Working pretty well so far. Purchased earlier this week. I like that she can easily adjust the water levels and open the lid with the water still running, I could not do that on my old Maytag model. So far it seems to be getting the clothes cleaner than my previous Maytag.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice!
on December 5, 2025
Posted by: Lisa3
Drum is bigger than I thought. Spin cycle goes a long time. Makes for shorter dry time.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Never Made it Through One Cycle
on December 5, 2025
Posted by: Edward789
from Hillsboro, Illinois
We bought this unit because it has almost no features. Unfortunately, it didn't even complete one cycle before the pump quit. Can random failure happen to any product? Sure, but they rarely get good reviews.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah, Hotpoint, December 11, 2025
We'd like to assist with this issue with the pump on your new washer. Is water not draining properly? If so, we recommend making sure the drain hose isn't kinked. This is further discussed on page 24 of your manual, linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf. General troubleshooting is also available starting on that page.
After reviewing our system, we see you've been in contact with a member of our team to set up a service appointment. If troubleshooting doesn't help, we're confident a technician will be able to assist during your upcoming appointment.
After reviewing our system, we see you've been in contact with a member of our team to set up a service appointment. If troubleshooting doesn't help, we're confident a technician will be able to assist during your upcoming appointment.
Written by a customer while visiting manufacturer
Customer Rating
4
CLEANING CHAMP
on December 6, 2025
Posted by: TELLEKAMPS
from New York, NY
Very, very good washer! We don't mind the rather loud 📢 cycles as it cleans so well. Excellent selection of temperatures, water 🌊 amount, choices of wash type. We're extremely satisfied and more than pleased with the price.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love my new washer
on December 7, 2025
Posted by: Bobbert27
I bought this a month ago and I absolutely love it. Works great, has a big tub for large loads, and cycle seems pretty quick. Definitely recommend.
Written by a customer while visiting manufacturer
Customer Rating
5
It's nice
on December 7, 2025
Posted by: Stubbs
I bought this a week ago and I like it everybody should get one
Written by a customer while visiting manufacturer