Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(939 Reviews)
Rating breakdown 939 reviews
5 Stars
646
4 Stars
183
3 Stars
45
2 Stars
26
1 Star
39
89%of customers recommend this product.
(
354 out of
396)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Disappointed with GE
on October 18, 2025
Posted by: Sad In The Desert
from Arizona
I have been operating this GE model for several months. The only negatives are water levels are never sufficient, as your load are never fully covered with sufficient water, no matter what settings you use. It's noisy and any glitches in cycles require you to reset machine by unplugging it! This defeats the purpose of doing laundry, if you have to babysit the wash cycles. I selected this model based on my past GE products that I have purchased, I regret my decision.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, October 20, 2025
We'd like to assist you with the water level, sound level, and glitching of your washer. With water levels, the Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a basket full of water. This is normal. Most are now programmed with load sensing to adjust the water levels based on the cycle and load size, so the amount used will vary.
When it comes sounds, it is normal for the unit to make sounds while in operation. However making sure the unit is level can possibly help with the sound level. To level the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.
You can refer to the following article for more information on sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
As far as the glitches in the cycle, since unplugging the unit and plugging it back in is required for it to operate properly, we recommend service. You can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
When it comes sounds, it is normal for the unit to make sounds while in operation. However making sure the unit is level can possibly help with the sound level. To level the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.
You can refer to the following article for more information on sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
As far as the glitches in the cycle, since unplugging the unit and plugging it back in is required for it to operate properly, we recommend service. You can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer
Customer Rating
5
Very satisfied with my Hotpoint Washer
on October 19, 2025
Posted by: Brian from RI
I bought this Hotpoint washer over the summer as a replacement to my 18 yr old Kenmore front loader. So far I am 100% pleased with my purchase. There is a learning curve to this washer as it does not operate like a traditional top loader that would have had higher water levels. High efficiency is the objective here. So in my experience smaller loads are better and produce far greater results. The normal cycle is fairly quick especially if you are not using the deep rinse. I do experiment by increasing my load sizes and so far I have had great results. I also feel the bulky cycle works well with larger loads instead of the normal cycle. I’ve also washed lightweight quilts and afghans in the machine with good results. It is a cheaper washer, so go easy on it. Take the heavy quilts and rugs to the front loaders at the laundromat. That’s what those are designed for. This is more a home washer for clothing, towels, sheets and lighter bulky items.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
So far so good
on October 21, 2025
Posted by: MLit
from MS
Haven’t had this machine a week yet but so far so good.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love how simple it is to use
on October 21, 2025
Posted by: Verlynn
from Florida
Installed and already have a load of laundry in. It actually fills all the way with water and agitates the clothes like the older ones used to. I see bubbles in my washer again!!!
Written by a customer while visiting manufacturer
Customer Rating
1
Not a good product
on October 22, 2025
Posted by: JaneH
from CT
The washer always has problem and always goes off balance and stops No matter what type of load I put in
No, I would not recommend this to a friend.
Response from manufacturerBy Vikki, GE_Appliances, October 24, 2025
We recommend checking to be sure your washer is level by reviewing page 22 of the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf-
Also, please review the loading instructions on page 15 and be sure not to wrap large items around the agitator. If you continue to have this issue, please contact our GE Appliances service team - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed.
Also, please review the loading instructions on page 15 and be sure not to wrap large items around the agitator. If you continue to have this issue, please contact our GE Appliances service team - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed.
Written by a customer while visiting manufacturer
Customer Rating
5
Smiple controls GOOD!
on October 24, 2025
Posted by: Bobby B
We have had the washer for about a month, so far works fine.
Written by a customer while visiting manufacturer
Customer Rating
2
Disappointed
on October 26, 2025
Posted by: Moving70
First wash and machine shaking a lot should not be vibrating and very noisy washing clothes
Response from manufacturerBy Dianna, Haier, October 27, 2025
We would like to provide some guidance to help with the shaking/vibrating and noise. Some shaking/noise is normal. Your dryer unit may be sitting unevenly. We would recommend moving the dryer to an even floor space or adjusting legs as necessary until even. We also have an article titled "Top Load Washer - Noises Heard During Agitation" linked below that will have the normal sounds that your unit will make.https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
Written by a customer while visiting manufacturer
Customer Rating
5
Same as sister in laws bc I love it
on October 27, 2025
Posted by: Tammyrn1070
from Statesville, NC
I stayed with my sister in law while our mobile home was built and fell in love with the options and efficiency of this washer, so I got the exact same one as her now.
Written by a customer while visiting manufacturer