Have only had this washer for6 months and already need repairs. Not very impressed with the product
Response from manufacturerBy Charlie, Haier, October 21, 2024
We're confident our service team will be able to provide a resolution. If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you're in the market for a good looking washing machine you can't go wrong with the GE MODEL # HTW265ASW0WW washing machine. I bought this Hotpoint 4.0 cubic foot top loading washer last month and everything is going great. I love the machine thank you GE for building a reliable washer.
If you're in the market for a good looking washing machine you can't go wrong with the GE MODEL # HTW265ASW0WW washing machine. I bought this Hotpoint 4.0 cubic foot top loading washer last month and everything is going great. I love the machine thank you GE for building a reliable washer.
After using this for a month or so I washed a brand new white blanket....it got all to one side and the washer stopped because it got out of balance. When I went to put the blanket in the dryer I noticed several rust marks on it. So I washed it again...more rust marks. Turns out the whole upper edge of the drum was covered in a rust colored film. I wiped it down and I have photos of the wipes I used. Some of the marks are permanent.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, Hotpoint_Appliances, October 18, 2024
We'd like to help out with the rust you are noticing on your stainless steel basket. You can read through the following article for tips that can help with cleaning the rust off: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=35903). If you are still experiencing issues after cleaning, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).