Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Great washer!
on May 8, 2026
Posted by: KY Buyer
from KY
I bought this a few weeks ago and I’m very pleased with it. It’s a great product and is exactly whstvZI was looking for. It does a great job.
Written by a customer while visiting manufacturer
Customer Rating
1
Entry level, but quite adequate for the job!
on May 8, 2026
Posted by: Country Boy
Former GE washer was a disaster. I was so glad when it quit working. Purchased a Hotpoint, with an agitator as a replacement in March 2026. Although the Hotpoint does not seem to spin quite as dry, we are very pleased. The Hotpoint has not gotten out of balance once!
Response from manufacturerBy Joyce, Hotpoint_Appliances, May 11, 2026
We are so glad to hear you are pleased with the performance. We want to help you with the clothes not spinning out as much as expected. Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock.
The use of HE High Efficiency detergent will decrease the chance of a suds lock. Use HE detergent only and be sure to use the recommended measured amount. Run a drain/spin cycle if this has occurred to remove the excess water in the clothes.
The use of HE High Efficiency detergent will decrease the chance of a suds lock. Use HE detergent only and be sure to use the recommended measured amount. Run a drain/spin cycle if this has occurred to remove the excess water in the clothes.
Written by a customer while visiting manufacturer
Customer Rating
5
Nice and simple
on May 6, 2026
Posted by: FastJ
from Dewittville NY
I like that it is simple and basic. I didn't need, or want, anything complex. Put the clothes and soap in, pick a temperature, and turn it on.
Written by a customer while visiting manufacturer
Customer Rating
2
Unhappy customer
on May 6, 2026
Posted by: Shirl76
from DeBary ,Fl
Not happy with the washer. Doesn’t handle heavier loads well. Gets off balance easy no matter size of load.
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, Haier_Appliances, May 7, 2026
We'd like to assist you with the balancing issues with your washer. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting manufacturer
Customer Rating
4
Great machine
on May 4, 2026
Posted by: Anonymous
So far , so good. Great machine
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Written by a customer while visiting manufacturer
Customer Rating
4
Ease of use.
on May 4, 2026
Posted by: Private
from Minnesota
Easy to use I’ve only used it 3 times. Seems to do the job. Had to go online to find the manual
Written by a customer while visiting manufacturer
Customer Rating
2
No casual setting
on May 4, 2026
Posted by: Casual
from Illinois
I don’t like it. There is no casual setting. The water doesn’t fill high enough. It’s not a good washer. I picked horribly
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, May 6, 2026
Over the years, the amount of allowable water used in washing machines has been reduced by the Department of Energy (DOE), who sets these standards. As washing machines have become more efficient, they use much less water and energy to get the same or higher level of cleanliness as older models. It is normal for the wash basket not to be full of water as most washers are programmed with load sensing to adjust water levels based on the cycle and load size selected. We recommend that the washer is loaded properly to ensure optimal performance. You can find recommendations for how to load
your washer in the product’s manual.
For more information about the amount of water used for your model, please visit this link:
https://products.geappliances.com/appliance/gea-support-searchcontent?contentId=19491.
This washer does not have a casual cycle. We will pass your feedback on this option along to our product team for review.
your washer in the product’s manual.
For more information about the amount of water used for your model, please visit this link:
https://products.geappliances.com/appliance/gea-support-searchcontent?contentId=19491.
This washer does not have a casual cycle. We will pass your feedback on this option along to our product team for review.
Written by a customer while visiting manufacturer
Customer Rating
4
Great feature
on May 3, 2026
Posted by: Loretta63
from Cobleskill NY
Very good washer , saves water use ! Sometimes a bit loud.
Written by a customer while visiting manufacturer