After using this for a month or so I washed a brand new white blanket....it got all to one side and the washer stopped because it got out of balance. When I went to put the blanket in the dryer I noticed several rust marks on it. So I washed it again...more rust marks. Turns out the whole upper edge of the drum was covered in a rust colored film. I wiped it down and I have photos of the wipes I used. Some of the marks are permanent.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, Hotpoint_Appliances, October 18, 2024
We'd like to help out with the rust you are noticing on your stainless steel basket. You can read through the following article for tips that can help with cleaning the rust off: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=35903). If you are still experiencing issues after cleaning, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).
I bought this machine because I sell these at my place I work and have never had any issues with them once sold. I knew this would be my next washer and when my dryer quits I will buy the matching one of those as welll
Washer is Only 4.5 months old and already malfunctioning.
No, I would not recommend this to a friend.
Response from manufacturerBy Charlie, Haier, October 14, 2024
We're sorry to hear that you are having issues with the washer. For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm