Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
3
Squeaks and Grinds
on November 18, 2024
Posted by: Knecee
Very squeaky, even grinding sound. It does seem to clean effectively
Response from manufacturerBy Jonathon, Hotpoint_Appliances, November 20, 2024
We want to help out with the grinding sound you are noticing. We recommend getting one of our technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm)
Purchased in July for a 2nd home, but didn’t use it for the first time until today. Loved it!! Worked great, straightforward & simple, & was pleasantly surprised that the clothes came out quite dry without excessive wrinkles. Wanted a basic washer that I could set the water levels on, which was hard to find. For my primary residence, I plan to swap out my sensing washer with way too many bells & whistles for this same one in the near future!
Bought my machine 3 weeks ago and have never had a machine take one hour to wash a load of clothes! Absolutely hate it!
No, I would not recommend this to a friend.
Response from manufacturerBy Charlie, Haier, November 18, 2024
We're happy to provide some information for long wash cycles. There are multiple factors that can affect the wash duration. It may be because the washer is off balance or overloaded. Too much detergent and softener can cause excessive foaming inside your machine which can affect the wash and spin. Our new washer use less water and they take longer to wash clothes to get them clean.