Customer reviews from geappliances.com
GE - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - White
Average customer rating
4.3
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
521
4 Stars
138
3 Stars
51
2 Stars
21
1 Star
54
86%of customers recommend this product.
(
475 out of
553)
Customer Reviews for GE - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - White
Customer Rating
3
Don’t know what that even means
on April 20, 2025
Posted by: do people give nicknames
I’m old and therefore would like to have had a washing machine just like my old one. It worked for over 25 years. It didn’t make near the noise this one does. It seems to take forever to fill and uses a lot more water. The clothes seem to get clean. I suppose that’s the main part.
Response from geappliances.comBy Lauren, GE_Appliances, April 22, 2025
We understand how dependable your previous washer must have felt after so many years of use. While today's washers may operate a bit differently, they're designed for improved efficiency and performance. To address the noise concern, we recommend ensuring it's level to minimize vibration. Adjust the leveling legs so that the washer is level front to back and side to side for the best results. We’re glad to hear it’s delivering clean results overall and are confident it will continue to serve you well for years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
No regrets at all.
on April 20, 2025
Posted by: GamaM
I love the features. Fairly quiet. Self balancing. Large capacity for blankets. Cycles are easy to navigate. Yet a little confusing as so many more choices compared to my old washer. Clothes I though were stained and dingy actually look better after being washed in new machine. My one wish, better directions in owners manual for specific machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Would not buy again
on April 20, 2025
Posted by: GEISNOTWHATITUSEDTOBE
from Midwest
It does have a large capacity, but it is not what I would call reliable when it comes to washing. Washing sheets is like untangling snakes. With large capacity should come with the ability to wash two sets of queen sheets, well not if you have other plans for the day. First it will wash and tangle, then stop. So you untangle and run Drain and Spin. Then you run a quick wash to be sure they are rinsed. I have found the most reliable settings are quick wash and active wear-remainder are crap shoots as to how it will finish. Wouldn't buy again and never do you start a load that you need something in it done in one cycle, which does not save water, time nor electricity.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 23, 2025
We definitely understand the importance of a washer operating as expected and being able to handle larger loads. We encourage you to view the loading instructions for this machine on page 15 of the Owner's Manual at the link below to avoid the tangling of items. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
https://products-salsify.geappliances.com/image/upload/s--FTZHYReM--/r4yctjlrytehsjedypih.pdf
https://products-salsify.geappliances.com/image/upload/s--FTZHYReM--/r4yctjlrytehsjedypih.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple and easy.
on April 21, 2025
Posted by: Big TRSD
We love everything about it 5 stars we really love that it only has 1 computer and the good quality.
Written by a customer while visiting geappliances.com
Customer Rating
5
G e washing machine
on April 21, 2025
Posted by: Teena64
from Mississippi
Since I have received my new washing machine, I have not had one issue with it. Does get a little noisy at times during certain cycles. But other than that I haven't had any issues, it is worth the 5 stars. It is very light weight. Easy to move if you need to move to clean behind or under it. I would recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Krystal GE_Appliances, April 22, 2025
It's wonderful to see that you are enjoying your new washer so far. We understand that noisy appliances can be disruptive and we would like to invite you to view the article below for some tips and tricks to minimize sound. https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
We know that you will love this washer for many years to come. Thank you for choosing GE Appliances for your home.
We know that you will love this washer for many years to come. Thank you for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use
on April 21, 2025
Posted by: Keithie
from Denver Co
Washer is somewhat noisy but works well. It is easy to use because there are no fancy settings it's just a simple straight forward washer which is what I love less items to break. It's pretty sleek and modern. Hopefully it will last as long as my old unit with no issues. My old "GE" unit lasted over 25 years with only one minor issue the timer went bad and had to be replaced.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Diego, GE_Appliances, May 1, 2025
Thank you for sharing your experience! We're glad to hear your washer is performing well and that you appreciate its simple, straightforward design—sometimes less really is more when it comes to ease of use.
It’s great to know you're enjoying the sleek, modern look, and we hope this unit serves you just as long and reliably as your previous GE Appliances washer. With easy-to-use controls, we’ve focused on simplifying the user experience while maintaining performance.
Thanks again for choosing GE Appliances—we’re proud to be part of your home for over 25 years!
It’s great to know you're enjoying the sleek, modern look, and we hope this unit serves you just as long and reliably as your previous GE Appliances washer. With easy-to-use controls, we’ve focused on simplifying the user experience while maintaining performance.
Thanks again for choosing GE Appliances—we’re proud to be part of your home for over 25 years!
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic washer!
on April 25, 2025
Posted by: Pookies
from IL
Wonderful, efficient product! We bought this one new when we needed new appliance and downsized to this one. LOVE the agitator, ease of use, and how clean the clothes get. Of note, this one hold as much as our 4.6 cu GE did and does a much better job.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Needs off position.
on April 26, 2025
Posted by: jbr2544
It needs an OFF position. Got stuck on spin - hope it will work better next time.
Response from geappliances.comBy Adrian, GE_Appliances, April 29, 2025
We recommend resetting your washer by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com