Customer reviews from geappliances.com
GE - 4.3 Cu. Ft. High-Efficiency Top Load Washer with 5 Year Limited Parts and Labor Warranty - White with Black Stainless Steel
Average customer rating
4.4
(319 Reviews)
Rating breakdown 319 reviews
5 Stars
217
4 Stars
57
3 Stars
20
2 Stars
7
1 Star
18
89%of customers recommend this product.
(
180 out of
203)
Customer Reviews for GE - 4.3 Cu. Ft. High-Efficiency Top Load Washer with 5 Year Limited Parts and Labor Warranty - White with Black Stainless Steel
Customer Rating
3
If I don't have sheets or towels in, it is fine.
on April 30, 2026
Posted by: char7
I cannot wash a queen size set of flannel sheets without a problem with spin cycle. They get bunched up, uneven, spin cycle makes a terrible noise. I have to stop it, open it, straighten out the sheets and have difficulty getting the washer to start again in the cycle. I have the same problem with a large bath towel. I can't leave the washer running and go very far away from it. I am disappointed. I threw away a four month old Maytag with the same problems when I got this one. This one is better than the Maytag but definitely not as good as I hoped it would be. Any suggestions would be appreciated.
Response from geappliances.comBy Dianna, GE_Appliances, May 1, 2026
We would like to help and provide some guidance. One thing to check is to make sure that your unit is level and on even ground. While most large comforters and blankets will wash properly in your model unit, we recommend only loading items in top load washers that will fit below the balance ring of the washer tub without being tightly stuffed into the tub. We have an article from our website with more helpful information at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35644&_gl=1*.
If the issue continues, we recommend scheduling an appointment with our Bodewell Service Team so they can come to inspect your unit by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
If the issue continues, we recommend scheduling an appointment with our Bodewell Service Team so they can come to inspect your unit by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
4
Mixed feelings
on April 25, 2026
Posted by: Laundress102
Bought it for the long warranty. The washer does a good job, but if it gets off balance, it just stops with the lid locked. Unlike previous machines where I was always able to manually rebalance the load. I also requested a paper copy of the manual ) (last December) that was supposed to be available on request, but never received it. I have to restart with the drain and spin cycle.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Basic washer
on April 22, 2026
Posted by: OraHelm66
from Paducah Kentucky
The washing machine gets off balance too easily. When you push pause it takes too long for the tub to stop in order for the door to unlock. The place to where you put the fabric softener it throws it all over the machine and does not rinse it off.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, Cafe_ Appliances, April 27, 2026
We are more than happy to provide guidance with this washer and its balancing. Loading has a direct effect on the balancing of this washer. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We also recommend ensuring that the washer is properly leveled. All four washer leveling legs will need to be adjusted until the washer is level left to-right and front-to-back. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. We also recommend using the Deep Rinse feature when using fabric softener.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Commercial Brand washer & dryer
on April 13, 2026
Posted by: MB frown
from Livingston County, Mi
We are extremely dissatisfied with our GE commercial washer & dryer set. In the first year we had repairs on the washer several times and concerns on the dryer length of time to dry, which I believe had to do with the wetness of the clothes from the washer.
The standard motor used is the same size motor as in the regular size and if I had known that I would not have bought this set/model. After less than 2 years we had so many repairs (practically a total rebuild) we were given a new washer. The wetness of the clothes, the loudness, the ability of the washer to handle a normal size load was still unsatisfactory. So much so, that we bought a new washer and dryer after only two and half years of ownership.
The standard motor used is the same size motor as in the regular size and if I had known that I would not have bought this set/model. After less than 2 years we had so many repairs (practically a total rebuild) we were given a new washer. The wetness of the clothes, the loudness, the ability of the washer to handle a normal size load was still unsatisfactory. So much so, that we bought a new washer and dryer after only two and half years of ownership.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, April 15, 2026
We apologize that you’ve had multiple issues with your washer and dryer, and we’d like to look into your situation. As you’re still having an issue with sound and clothes being too wet with your replacement washer, we recommend ensuring the appliance is leveled; this will help the washer to stay balanced, which may assist with both an issue with the sound level and with the clothes being too wet at the end of the cycle. Clothes being too wet is discussed on page 26 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--AKgAhUAs--/r4yctjlrytehsjedypih.pdf. The manual also has information about what sounds you may hear on page 27.
Regarding the amount of time it takes the dryer to dry, besides considering how wet the clothes are from the washer, we also recommend checking the ducting to ensure it’s not obstructed. Additional information about what to try for an issue with long drying times is available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
If you still have the washer and dryer in your possession and think service is needed, our Bodewell team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.
We’ll be reaching out over email to discuss your situation further. We look forward to hearing back from you, so we can assist.
Regarding the amount of time it takes the dryer to dry, besides considering how wet the clothes are from the washer, we also recommend checking the ducting to ensure it’s not obstructed. Additional information about what to try for an issue with long drying times is available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
If you still have the washer and dryer in your possession and think service is needed, our Bodewell team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.
We’ll be reaching out over email to discuss your situation further. We look forward to hearing back from you, so we can assist.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not so good
on April 11, 2026
Posted by: Boch119
Not happy right now. It leaks. Waiting for repair after the weekend. Bad timing on your survey....
Response from geappliances.comBy Jonathon, GE_Appliances, April 15, 2026
We're sorry to hear about your washer leaking. We are glad that you got in touch with service and are working toward getting this resolved. If you need to change or update anything about your appointment, please contact us at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty happy so far
on March 29, 2026
Posted by: Washing Winsteads
from Kentucky
I don’t like not being able to use fabric softener without running an extra rinse cycle. Using the automatic settings for filling don’t use enough water and some clothes don’t even get wet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Finally clean cloths!
on March 24, 2026
Posted by: slfarm7
So far seems to work great and my cloths are actually getting clean. Love the easy to use controls and the little tune it plays at the start.
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor spin cycle
on March 16, 2026
Posted by: jimxx038
Spin cycle not at efficient as my old Maytag washer
Features
2
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, March 16, 2026
We will pass your feedback on about the spin cycle to our product team for review.
Written by a customer while visiting geappliances.com