Customer Reviews for GE - 4.3 Cu. Ft. High-Efficiency Top Load Washer with 5 Year Limited Parts and Labor Warranty - White with Black Stainless Steel
Customer Rating
4
Good, but
on August 2, 2024
Posted by: dilsab
Just got it. Did two loads and they came out clean, which is good because it is a washing machine. I find the machine to be very noisy and there is a lot of play in the drum. Don't know if these things are normal but not what I expected for sure.
Response from geappliances.comBy Tierra, GE_Appliances, August 8, 2024
We'd like to assist you with your washer. It is normal for the unit to make sounds while in agitation. Please refer to the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=Humming%2FGrinding%2FElectric%20Pulsing%2F,pulsing%2C%20humming%20or%20buzzing%20noise.
Great product. Love the agitator and the amount of water that is dispensed in the machine. Clothes feel and smell cleaner than the energy and water saving machines that are out there.
The GE washing machine is replacing my 31 year old Kitchen Aide Quiet Scrub Extra Large Capacity. This machine is "noisy" compared to my Kitchen Aide. However it is not loud enough to be a problem. I've now washed comforters, quilts, jeans, delicates, and drapes and dog bedding. It has done a great job with all! the large opening makes it easy to get bulky items in and out. I don't need as much detergent it appears. It does use less water, but I find there is sufficient water. It would be great to get 31 years out of this one, but we will have to see. :)
sounds like alarm going off, during fill/wash; high-pitched sound, when rinse/spin. Takes a long time to complete cycles - 50-minutes for a speed wash! 75 minutes for a small load of towels! Discharges water at a very hard rate, spins at a very hard rate. Very disappointed in this machine.
No, I would not recommend this to a friend.
Response from geappliances.comBy Michael, GE_Appliances, July 18, 2024
We hate to hear that your new washing machine is much louder than anticipated, and that it takes longer to wash than expected. We suggest taking a look at the article below for information on washing machine sounds.
If none of that helps, or if you believe the sounds you’re hearing are much louder than can be considered normal, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.