I hate this washing machine. You select load size but it will not fill with water to even cover the clothes. I'm selecting max load for a regular size load and still doesn't come to half of the clothes.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Lauren, GE_Appliances, December 20, 2024
Thank you for taking the time to share your feedback. It is helpful to note that this high-efficiency washer is designed to use less water while delivering powerful cleaning. It's normal for the water level to be lower than traditional washers, as the machine optimizes water usage for effective performance.
The machine is noisy. If I had a first floor laundry I would be looking for a refund. A lot of vibration and noise on spin cycle. When washing bed sheets, after all the cycles the sheets are still soaking wet. Machine did not come with adaptor to run it into washtub. Had to make one. Wish I had a second chance at another machine. Bought commercial model because I thought it would be better.
Response from geappliances.comBy Tierra, GE_Appliances, December 17, 2024
We'd like to assist you with your washer. Please refer to page 27 of the owner's manual for information on sounds the unit can make during agitation. Here is the link: https://products-salsify.geappliances.com/image/upload/s--FTZHYReM--/r4yctjlrytehsjedypih.pdf?_ga=2.93473437.1663249492.1734358223-132335501.1644413847&_gac=1.16057218.1731700428.EAIaIQobChMI-aaG5I7fiQMV5Hd_AB28cBEyEAAYASAAEgLcxPD_BwE
You can also refer to the article here regarding the vibrating: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
As far as the sheets being wet, make sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. You can also try redistributing the load in the washer and run it through the Drain & Spin cycle.
If the suggestions don't seem to help, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
It seems like every load we do gets out of balance and the washer shakes violently.
No, I would not recommend this to a friend.
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Quality
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Value
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Response from geappliances.comBy Tierra, GE_Appliances, December 13, 2024
We'd like to assist you with your washer shaking and getting out of balance. Please refer to the troubleshooting in the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If this doesn't resolve the issue with the washer getting off balance, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm