Customer Reviews for GE - 4.3 Cu. Ft. High-Efficiency Top Load Washer with 5 Year Limited Parts and Labor Warranty - White with Black Stainless Steel
Customer Rating
1
Would not recommend
on February 16, 2025
Posted by: Donna3L
from Bourbonnais IL
Worst washer I have ever owned. Constantly is out of balance even with an agitator. Doesn’t spin the water out of larger loads completely. It’s VERY loud. The entire washer shakes during the spin cycle to the point it seems like it’s going to explode. Would not recommend.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 19, 2025
We are so sorry to hear of your experience with this washer. We have provided some loading instructions on page 15 of the Owner's Manual at the link below. Proper loading will help with the balancing of the unit. We have also provided some tips to help with shaking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 . If these tips do not help, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
I’ve only done a few loads, but so far I love the simplicity and ease of this machine. My clothes come out fresh. I love the choices I have for load type, water level and temp and just a quick button tap to start the load!
It is the noisiest machine I’ve owned or heard,even when water is filling up so noisy. It sounds like an airplane is landing in my house.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, February 6, 2025
We'd like to assist you with your washer making noise. Please refer to page 27 of the owner's manual for a list of sounds.
Here is the link: https://products-salsify.geappliances.com/image/upload/s--FTZHYReM--/r4yctjlrytehsjedypih.pdf
You may also refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=A%20noise%20that%20sounds%20similar,pulsing%2C%20humming%20or%20buzzing%20noise.
This is a great washer that fits in a small condo space. Yet the tub is plenty large for king-sized sheets and blankets. The cycles are fast and get clothes clean.
Wash cycle is to loud. Don't like the locking of the lid.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, January 31, 2025
We know the importance of a new appliance operating at a low noise level, and we have provided some normal top-load washer noises at the link below. If you are experiencing any noise not listed, we advise service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the lid lock along to our product team to review.
My GE Washer is great! Traditional agitation and the ability to fill the tub makes me feel like my clothes are very clean. Holds a lot of clothing also.