Customer reviews from geappliances.com
GE - 6.2 Cu. Ft. Electric Dryer with Shallow Depth Design - White with Silver Matte
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
27
4 Stars
20
3 Stars
13
2 Stars
5
1 Star
3
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for GE - 6.2 Cu. Ft. Electric Dryer with Shallow Depth Design - White with Silver Matte
Customer Rating
2
3 months, failed to heat 02/14/26...
on February 15, 2026
Posted by: robbie26
from CA
GTX38EASW0WS installed 11/14/25, fails to heat yesterday 02/14/26. Three months in use, already has failed? Future doesn't look bright...
I would recommend this to a friend!
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, February 16, 2026
We are sorry to hear that your dryer stopped heating. We recommend unplugging the unit for 5 minutes and plugging it back in. If the unit still won't heat, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
It works
on April 3, 2026
Posted by: jpwis
We've only done two loads of laundry, but it worked just fine for both loads, so Excellent rating at this point. Only time will truly tell.
Written by a customer while visiting geappliances.com
Customer Rating
3
Keep the old one!
on April 12, 2026
Posted by: Dave Axline
Well all things considered we should have had our old dryer fixed instead of buying this unit. It's much cheaper with no lights and far less options. We made a mistake. Should have stayed with the older unit.
Response from geappliances.comBy Diego, GE_Appliances, April 6, 2026
We appreciate your feedback regarding the available options and not lights with this model. We are going to share your comments with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Small Dryers May Cost More to Run.
on April 21, 2026
Posted by: Sd35S
from Newtown Square, Pa
Although my new GE dryer is basically the same dimensions outside as my previous GE (because both washer and dryer are in a closet), the inside seems smaller. It takes 80 minutes to dry a load of clothes or a load of towels. I’m very disappointed. Just wish I had more room for a larger and better dryer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Diego, GE_Appliances, April 22, 2026
We want to help you with your dryer taking too long to dry. We recommend sorting your load properly, thick, heavy, bulky fabrics need more dry time than lightweight fabrics. Additionally, we recommend cleaning the lint filter every load. You can find additional tips at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We appreciate your feedback regarding the capacity of your unit, and we are going to share your comments with our product team for review.
We appreciate your feedback regarding the capacity of your unit, and we are going to share your comments with our product team for review.
Written by a customer while visiting geappliances.com