Customer reviews from homedics.com
Homedics - Smart True-Hepa Extra Large Room Air Purifier with Air Quality Sensor and UV-C Technology - White
Average customer rating
4.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
21
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Homedics - Smart True-Hepa Extra Large Room Air Purifier with Air Quality Sensor and UV-C Technology - White
Customer Rating
1
Failure to power on
on May 20, 2026
Posted by: Imfl79
from Aledo Texas
I just received my product and all other items work. This one won’t even turn on.
I’d expect more after spending 1k on items and the priciest one won’t even turn on.
I’d expect more after spending 1k on items and the priciest one won’t even turn on.
Response from homedics.comBy Consumer Relations, May 27, 2026
We understand how frustrating it is to receive a product that won’t power on, especially after investing in multiple items and having issues with the one you were most excited about. That’s certainly not the experience we want for our customers.
We’d really like the opportunity to help resolve this for you right away. Please reply directly to this or give our Consumer Relations team a call at 1-800-466-3342, and we’ll be happy to assist immediately and review replacement or resolution options with you.
Thank you again for bringing this to our attention, and we appreciate the opportunity to make this right.
Best,
Homedics Consumer Relations
We’d really like the opportunity to help resolve this for you right away. Please reply directly to this or give our Consumer Relations team a call at 1-800-466-3342, and we’ll be happy to assist immediately and review replacement or resolution options with you.
Thank you again for bringing this to our attention, and we appreciate the opportunity to make this right.
Best,
Homedics Consumer Relations
Written by a customer while visiting homedics.com
