Customer reviews from homedics.com
Homedics - Smart True-Hepa Extra Large Room Air Purifier with Air Quality Sensor and UV-C Technology - White
Average customer rating
4.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
21
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Homedics - Smart True-Hepa Extra Large Room Air Purifier with Air Quality Sensor and UV-C Technology - White
Customer Rating
1
Failure to power on
on May 20, 2026
Posted by: Imfl79
from Aledo Texas
I just received my product and all other items work. This one won’t even turn on.
I’d expect more after spending 1k on items and the priciest one won’t even turn on.
I’d expect more after spending 1k on items and the priciest one won’t even turn on.
Response from homedics.comBy Consumer Relations, May 27, 2026
We understand how frustrating it is to receive a product that won’t power on, especially after investing in multiple items and having issues with the one you were most excited about. That’s certainly not the experience we want for our customers.
We’d really like the opportunity to help resolve this for you right away. Please reply directly to this or give our Consumer Relations team a call at 1-800-466-3342, and we’ll be happy to assist immediately and review replacement or resolution options with you.
Thank you again for bringing this to our attention, and we appreciate the opportunity to make this right.
Best,
Homedics Consumer Relations
We’d really like the opportunity to help resolve this for you right away. Please reply directly to this or give our Consumer Relations team a call at 1-800-466-3342, and we’ll be happy to assist immediately and review replacement or resolution options with you.
Thank you again for bringing this to our attention, and we appreciate the opportunity to make this right.
Best,
Homedics Consumer Relations
Written by a customer while visiting homedics.com
Posted by: Lisa M Russell
from Rome, GA
Verified Purchase:Yes
I love the smart features on the app. I do not understand all the features. There are so many. The bottom line is it works and keeps our new basement space air fresh and clean.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
5
Most definitely does its job
on February 4, 2025
Posted by: RRFSr
Purchased about 10 wks ago and what a difference in the basement area being used for!
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: Allergy issues
Verified Purchase:Yes
I have two of these and want another one. Works great with 3 large dogs!
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
4
Unbox carefully!!!
on February 22, 2024
Posted by: lindshi
[This review was collected as part of a promotion.] I've been wanting an air purifier for a while now, and have been so impressed with this one! I have allergies to dust, pollen, and pets, and while we don't have any pets, we do have little ones who get frequent colds and stuffy noses. This not only filters out dust, but also uses UV technology to purify the air and reduce viruses and bacteria. I am impressed at home much lint and dust this trapped after using it in our living room for a month. The photo shows the top panel after vacuuming to remove the lint, and the bottom is before vacuuming. I like how it constantly circulates the air, and can automatically detect when the air quality is bad (like when I overcooked something on the stove) and automatically turns up the fan to help clear it up. I used it for a few weeks before setting up the app. It shows the current air quality, the last weeks air quality, filter life remaining, and allows you to set up schedules and more. For reference, after approximately 5 weeks of use, it's at 92% for the remaining filter life.
•••I do have one complaint though- unboxing. It's bulky and slippery to remove. The instructions say to remove it, and then remove the plastic bag, but as I pulled it out, the bag started slipping, and the air purifier fell to the hard floor, and one of the legs caved in. So, get someone else to help, or tip the box so it falls onto a soft surface, or whatever you gotta do to not end up with a gimpy leg on it. My husband and his engineer friend were able to take it apart and fix it, thankfully!
Written by a customer while visiting homedics.com
Customer Rating
5
Easily change filters
on January 19, 2024
Posted by: Mimilee
I bought this before Christmas to I absolutely love it. Makes our home smell so clean . I have 3 dogs and you would never know!
Written by a customer while visiting homedics.com
Customer Rating
5
Top tier
on January 12, 2024
Posted by: misskittyyxo
[This review was collected as part of a promotion.] I’ve been in the market for an air purifier but was never sure which one to get. When i had a chance to try this, it blew all expectations. It’s very quiet but within 15 minutes you can already tell the difference in the air. Plus i love you can add essential oils
Written by a customer while visiting homedics.com
Customer Rating
5
Stylish Essential!
on January 7, 2024
Posted by: karleetron
[This review was collected as part of a promotion.] With three cats, a toddler, and a poor immune system myself, an air purifier is an essential part of my home. I was thrilled to receive this one from Influenster and Homedics. Not only does it effectively clean the air in my home, it looks beautiful while doing it!
The air purifier fits in perfectly with the existing decor in my home. I think it would match with many different home styles. The wood legs are such a nice detail that elevate the design.
I also love the WiFi connectivity. It’s easy to turn on and off or change the settings right from my phone. But the auto feature works so well, I hardly need to adjust it manually. If we happen to burn something in the kitchen, the purifier automatically reads the air quality and adjusts until it is back to an acceptable limit.
This model is rather large, so you need a dedicated space for it to sit, but again, it’s so stylish it will blend right in with any decor in your home. I’d definitely recommend this to anyone looking for an air purifier.
Written by a customer while visiting homedics.com