Customer reviews from frigidaire.com
Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Stainless Steel
Average customer rating
4.8
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
1,047
4 Stars
222
3 Stars
26
2 Stars
6
1 Star
8
Customer Reviews for Frigidaire - 5.1 Cu. Ft. Freestanding Gas Range with Air Fry - Stainless Steel
Customer Rating
4
Solid buy
on July 20, 2025
Posted by: RTADC
[This review was collected as part of a promotion.] We are quite pleased with the range. Great bang for the buck.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gas Range
on July 20, 2025
Posted by: julieb111
[This review was collected as part of a promotion.] Easy to clean, heats evenly. The broiler feature doesn't work well for bacon - something I made frequently with our old range - but, baking it is a snap and less mess! Haven't used all the features, but so far is a great range for a decent price.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 22, 2025
Hi there, Julieb111!
Thank you for your thoughtful feedback! We’re glad to hear that your Frigidaire range is easy to clean and heats evenly. It’s great that baking bacon has been a convenient and less messy alternative, even if the broiler didn’t meet your expectations for that particular use. We hope you’ll enjoy discovering even more features as you continue to use your range.
We’re here to help! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for your thoughtful feedback! We’re glad to hear that your Frigidaire range is easy to clean and heats evenly. It’s great that baking bacon has been a convenient and less messy alternative, even if the broiler didn’t meet your expectations for that particular use. We hope you’ll enjoy discovering even more features as you continue to use your range.
We’re here to help! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great range - easy install
on July 21, 2025
Posted by: richcolfer
[This review was collected as part of a promotion.] Everything good so far. Install was smooth.
Replaced a 24yr old range
Just had to convert from natural gas to propane (LP)
Retailer ( Lowes) provided conversion kit.
Found a Frigidaire You Tube video on converting to LP was an excellent resource
Retailer ( Lowes) provided conversion kit.
Found a Frigidaire You Tube video on converting to LP was an excellent resource
Suggest you provide consumer/buyer with a link to the video
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
Thank you for sharing your positive experience with your new Frigidaire range! We’re glad to hear the installation went smoothly and that the transition from natural gas to propane was manageable with the conversion kit.
We appreciate your suggestion about providing a direct link to our helpful YouTube conversion video — that’s a great idea and very useful for many of our customers. We’ll be sure to pass this along to our team to help improve our resources.
Thanks again for choosing Frigidaire, and if you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your suggestion about providing a direct link to our helpful YouTube conversion video — that’s a great idea and very useful for many of our customers. We’ll be sure to pass this along to our team to help improve our resources.
Thanks again for choosing Frigidaire, and if you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
It cooks
on July 22, 2025
Posted by: Nkh004
[This review was collected as part of a promotion.] It’s fine. It’s a stove. It cooks. Only complaint is the drawer at the bottom feels a bit cheap and flimsy.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 23, 2025
Thank you for sharing your feedback. We're glad to hear that your stove is functioning well. We appreciate your input regarding the bottom drawer, and we understand how important durability is. If you'd like to discuss this further or explore options, please don't hesitate to contact us.
You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire. We're here to assist you! - Maria
You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire. We're here to assist you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 24, 2025
Posted by: Eve427
[This review was collected as part of a promotion.] Who knew that we would like to cook as much as we do now? Even the oldest kiddos are loving the air fryer’s easy and rapid features! If anyone is looking for a new or upgrade oven, this model is the one for your home!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 24, 2025
We’re so glad to hear how much your family is enjoying cooking with the new oven—especially the air fryer feature! It's wonderful that even the older kids are getting involved. If you ever need help or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Getting used to it
on July 25, 2025
Posted by: PomMom2020
[This review was collected as part of a promotion.] I am still trying to figure out the drying process. My dishes are still wet when the cycle is finished. I’m not sure if it is set up or malfunction. Other than that I love it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2025
Thank you so much for your feedback—and for choosing Frigidaire, PomMom2020! We’re glad to hear that you're enjoying your new dishwasher overall, though we completely understand how frustrating it can be to deal with dishes that aren't drying properly.
You’re not alone—this is one of the most common questions we hear from customers, and we’re here to help. In some cases, the issue can be related to the drying settings, rinse aid usage, or even the way dishes are loaded. Of course, we also want to rule out the possibility of a malfunction.
To get started, we recommend checking the following:
- Rinse Aid: Be sure the rinse aid dispenser is filled—this greatly improves drying performance.
- Dry Setting: If your model has a heat dry or “Max Dry” option, make sure it’s selected.
- Loading: Avoid nesting dishes and ensure items aren’t blocking the vent or fan (if applicable).
- Plastic Items: These tend to retain moisture more than glass or ceramic and may still be damp at the end of the cycle.
That said, if you’ve already tried these tips and the issue persists, we’d love to walk through it with you step by step—or help schedule a technician to take a closer look if needed.
We truly appreciate your kind words about the rest of the appliance and want to ensure you’re completely satisfied with every part of its performance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
You’re not alone—this is one of the most common questions we hear from customers, and we’re here to help. In some cases, the issue can be related to the drying settings, rinse aid usage, or even the way dishes are loaded. Of course, we also want to rule out the possibility of a malfunction.
To get started, we recommend checking the following:
- Rinse Aid: Be sure the rinse aid dispenser is filled—this greatly improves drying performance.
- Dry Setting: If your model has a heat dry or “Max Dry” option, make sure it’s selected.
- Loading: Avoid nesting dishes and ensure items aren’t blocking the vent or fan (if applicable).
- Plastic Items: These tend to retain moisture more than glass or ceramic and may still be damp at the end of the cycle.
That said, if you’ve already tried these tips and the issue persists, we’d love to walk through it with you step by step—or help schedule a technician to take a closer look if needed.
We truly appreciate your kind words about the rest of the appliance and want to ensure you’re completely satisfied with every part of its performance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas Range
on July 25, 2025
Posted by: Stricky
[This review was collected as part of a promotion.] Our new Frigidaire gas range has worked great since we got it. The burners heat up pots and pans quickly.
The oven seems to hold a very even temperature while baking. My only critique would be that the control panel does not have the numbers 1 to 9 on it so you cannot just enter the temperature you want or the time you want. You have to use the up and down arrows to make entries. Other than that it is a very nice stove for the money.
The oven seems to hold a very even temperature while baking. My only critique would be that the control panel does not have the numbers 1 to 9 on it so you cannot just enter the temperature you want or the time you want. You have to use the up and down arrows to make entries. Other than that it is a very nice stove for the money.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 28, 2025
Thank you for your thoughtful review! We're glad to hear you're enjoying the performance of your new Frigidaire gas range, especially how quickly the burners heat and how evenly the oven bakes. We appreciate your feedback about the control panel and will be sure to pass it along to our team. If you ever need support, feel free to contact us at 1-800-374-4432 or via live chat at Frigidaire.com.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 25, 2025
Posted by: Jenkins Jenkins
[This review was collected as part of a promotion.] My range is big beautiful and worth every penny.
Written by a customer while visiting frigidaire.com