Customer Reviews for Whirlpool - 30 in. Wide 5 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Stainless Steel
Customer Rating
4
new cook top
on March 10, 2026
Posted by: new cook top
[This review was collected as part of a promotion.] Great appears and built very nicely---which reflects strenght of product. However, part was missing and your service contact took over 9 tries to get to right person.. Unbelievable process!
[This review was collected as part of a promotion.] I have been using the new cooktop for two weeks and I love it. Hinged grates make cleaning easy. My old stove was really old, pilotless ignition was a huge improvement. High powered center burner is fast and efficient.
[This review was collected as part of a promotion.] Love this cooktop! Did a lot of research and really liked the feature that has the grates on hinges. Super easy to clean. Like the rapid boil and the simmer burner. Exactly what I wanted. Super happy with it.
[This review was collected as part of a promotion.] Love this cooktop! It's great to have a 5th burner and having a boost burner as well as really low one for simmering is awesome. It is so easy to use to clean!
[This review was collected as part of a promotion.] This cooktop won’t boil water. Half LB thin spaghetti took 45 minutes to cook. Poor design with burner’s too far away from pot. Does a good job heating up pot handles
Response from whirlpool.comBy Branded Team, Consumer Care, January 22, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Cooktop. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 904467 We’re looking forward to hearing from you. Christy T