Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
63
4 Stars
26
3 Stars
18
2 Stars
6
1 Star
5
79%of customers recommend this product.
(
53 out of
67)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Customer Rating
3
Kitchen Aid Wall Oven
on October 15, 2025
Posted by: KJ24JM45
from Oceanside, CA
[This review was collected as part of a promotion.] After the oven was installed there are marks from packing on the stainless steel. I called to have someone come out and attempt to repair it, but all the representative did was take pictures. It still has not been fixed and the representative was out here a week ago. I have heard nothing since. Hence, I am not very happy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
No support from KitchenAid regarding operations
on October 8, 2025
Posted by: Consumerover70
This is my second microwave/oven combination from KitchenAid. I'm feeling frustrated with the lack of information on operation of the appliance. Why don't you put out an operations manual with pictures, or a video. I don't like this "figure it out yourself" attitude. Also, there was no labeling with the accessories package, so good luck with those. There was no crisper in the accessories box. Step it up KitchenAid!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good Oven / Microwave
on October 8, 2025
Posted by: Bob634
[This review was collected as part of a promotion.] It works great. Still have not tried all the features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing Wall Unit
on September 30, 2025
Posted by: JC Dunwoody
[This review was collected as part of a promotion.] Loving my new wall oven. It was a replacement for an older model.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bad start
on September 27, 2025
Posted by: Gerbu
from Washington dc
[This review was collected as part of a promotion.] No instruction booklet came with the machine. Getting info on line is not easy. The first use of the oven had a spill which we still cannot clean
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 29, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426A5hQs and select your Wall Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook at http://spr.ly/6429A5hQv or Direct Message on Instagram at http://spr.ly/6420A5hQa. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 809887
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor quality control?
on September 26, 2025
Posted by: koma papau
from Broomfield, CO
[This review was collected as part of a promotion.] The microwave turntable motor did not work right out of the box! Waiting for a replacement motor.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love to bake
on September 24, 2025
Posted by: JMM43
from New Bern, NC
[This review was collected as part of a promotion.] Still learning the different ways to cook in the new Combination Microwave Wall Ovens with Air Fry Mode. Trying to find recipes online so I can use the Easy Convection and Air Fry Mode. A Microwave Crisper was to be included in the purchase, but I have not yet received it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent unit
on September 24, 2025
Posted by: Criss in Jefferson
from Frederick, MD
[This review was collected as part of a promotion.] Nice design, functions are clearly defined, great fit and finish.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com