Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Average customer rating
4.3
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
31
4 Stars
10
3 Stars
10
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Customer Rating
5
We Are In Love!!
on May 23, 2024
Posted by: MelDuc
from Westminster, CO
[This review was collected as part of a promotion.] In the world of ovens, this one takes the cake for appearance, ease of use, and versatility! Call me silly but I LOVE the look of the oven with the light on!! It's absolutely beautiful! (And the ovens match our KitchenAid refrigerator) It's likely that our small countertop air fryer will be donated to our kids now that we have larger air fryer capabilities with the lower oven, and having convection capabilities in both ovens was recently a big help for a dinner with guests. The Steam Cook is the only feature that we haven't tried yet, but that's coming soon:-)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Insufficient Documentation
on September 21, 2024
Posted by: User in Orange
from Orange, CA
[This review was collected as part of a promotion.] Nice unit, but documentation is far from suitable. A company is glad to accept 4K+ for an appliance, but is too cheap to produce a first class manual to match. I know that this is a bad trend, but what is provided to download outside of install and basic menus is extremely poor. You should be ashamed to leave an investor clueless on how to use accessories for the air fryer and how would you accomplish making use of that new feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features but missing my Convection Roast
on June 6, 2024
Posted by: Cooper's Mom
from Oakland, CA
I had a KitchenAid Microwave/oven 27" combo that needed replacing after 10 years. I especially liked that my prior KitchenAid had Convection Roast. Purchased this replacement in April and had to wait one month to receive it as it was backordered. When I got my new 27" combo, it had Air Fryer included. BUT, there is no longer a mode for Convection Roast and nothing in the on-line manual to indicate what to use instead of this mode. Also, there is no light in the microwave so you can't see what is happening inside. But I do like the rest of the features and the upgraded handles look great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The Oven-Microwave combo is Great
on April 3, 2024
Posted by: Diafri
[This review was collected as part of a promotion.] I have been debating on buying this built in combo micro-oven for 2 years. I replaced a Viking double oven. I very happy I decided on KitchenAid. It is very well made. The only one thing I wish was different is that when the microwave timer goes off, the fan continues to run and you must hit the cancel button to stop the fan. I haven’t used the oven more than a few times so far and I have to get used to how it heats. I roasted asparagus at 400 and it came out perfect but when I baked Pillsbury biscuits following directions they came out dark. I was lucky I checked them early or they would have burned. But it takes time to get used to a new oven. I use the microwave every day and it’s great. I’m very happy with my purchase so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this combo
on April 22, 2024
Posted by: The cupcake queen
I have the earlier version of this combo that doesn’t air dry and is the 30”. I love this combo Going on 8 years of heavy use with my in home cottage cupcake and specialty cake business, and it doesn’t disappoint. And for the review that states they can’t use the microwave when the oven is in use, u use the touch controls on the upper left to operate the microwave
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Like the blue interior of oven
on May 20, 2024
Posted by: Max1
[This review was collected as part of a promotion.] Purchased oven two months ago and so far am happy with. One major problem we had with the purchase, it came with zero instructions on how to operate. Had to go between internet and you tube for operating procedure. Very annoying. Seems if you purchase an expensive product it should have basic operating instructions. What would happen if I didn’t have access to a computer? Comes with accessories with no clue what to do with them.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on August 14, 2024
Posted by: SAAAAB
[This review was collected as part of a promotion.] HAS NOT WORKED ONCE. HORRIBLE PRODUCT AND no CUSTOMER SERVICE
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 15, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 578683.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice oven but doesn't have self-closing door.
on April 9, 2024
Posted by: LAdoogs
Very attractive oven with intuitive controls. Recent purchase so haven't had the luxury to do much with it yet. One misleading advertisement of the oven is that, under features, it shows that the oven door is "self-closing". This would be a nice feature to have but isn't the case. The oven has a standard closing door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com