Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
63
4 Stars
26
3 Stars
18
2 Stars
6
1 Star
5
79%of customers recommend this product.
(
53 out of
67)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Customer Rating
5
I love this unit!
on November 15, 2025
Posted by: Klsf
from Virginia
[This review was collected as part of a promotion.] I’m very pleased with my wall microwave/oven combination unit. I chose it because it would fit into the space vacated by my old unit which was no longer working. I didn’t realize how many features the new unit had so I have been pleasantly surprised as I have discovered all its features. I also think it is beautiful inside and out.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Still learning
on November 11, 2025
Posted by: Scoobyloo
from Romney, IN
[This review was collected as part of a promotion.] Just installed 4 days ago. Looks great in my kitchen. Very disappointed because no instructions on how to use my new oven/microwave combo were included. And I watched a video and the guy was talking about a crisp pan. I didn't get one with my oven.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice Unit
on November 7, 2025
Posted by: SueBob72
[This review was collected as part of a promotion.] Love this unit! Easy to use, beautiful to look at!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love this oven
on November 6, 2025
Posted by: MariaJ
from Alabama
[This review was collected as part of a promotion.] My daughter and I absolutely love this oven! It’s super easy to use, and the temperature is always spot on — our food comes out perfect every time. The air fryer is amazing too! The only thing we’re not crazy about is the microwave door — it’s a bit tricky to open.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New and Improved
on October 28, 2025
Posted by: Dr. Tommy
[This review was collected as part of a promotion.] Purchased to replace a 20 yo unit. Well designed and functions well. Maneuvering through a learning curve as cooking is much faster than older model. Controls are easy to understand and operate. Unit is narrower than previous model but the larger model was wider than my cabinet requiring the smaller unit. Do not understand why the units were sized different than the older model. Need a bit of trim work to return to the built in appearance. Haven’t utilized air fry yet but close to going live.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Top notch, best 27inch wide combo you can buy
on October 27, 2025
Posted by: Young IV
from Snohomish, WA
[This review was collected as part of a promotion.] My wife and family love this microwave and oven combo. We've been eyeing it for years, and finally after an exhaustive review of other units, committed. We couldn't be happier with the ease of use and cooking quality. The Broiler is insanely hot and can crisp up anything fast. The Convention Oven is great and easily converts are recipes. And the Air Fryer! Dude this thing does fish and French fries perfect. Beautiful unit, sturdy and quality made materials and handles.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
No crisper pan.
on October 26, 2025
Posted by: LinJo
from Alabama
[This review was collected as part of a promotion.] I still cannot redeem to get my crisper pan. I purchased this in September 2025 and still showing out of stock! This is absolutely ridiculous. This unit is not cheap and the crisper pan should be included. This is my second purchase of this wall oven/microwave combo. Twenty five years ago it was included. Kitchenaid do better! Send me my pan!! I love my oven combo but why did you start leaving out a main cooking dish to use the crisper?!?
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 30, 2025
Hello
Thank you for your feedback. We are sorry to hear that you have not received your free Crisper Pan and would be happy to look into the matter.
Please reach out to us directly at 1-800-442-9991, so we can look into this matter further for you.
Marie Q
Thank you for your feedback. We are sorry to hear that you have not received your free Crisper Pan and would be happy to look into the matter.
Please reach out to us directly at 1-800-442-9991, so we can look into this matter further for you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Mostly positive
on October 22, 2025
Posted by: Jsd48
from Bryson City, NC
[This review was collected as part of a promotion.] We really like our oven but the popcorn button does not cook all the popcorn kernels. A lot are left in the bag. We got email saying we get a free crisper pan with wall oven. It is back in stock now but will not accept the coupon code. The air fryer works great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com