Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Average customer rating
4.2
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
62
4 Stars
26
3 Stars
18
2 Stars
5
1 Star
4
81%of customers recommend this product.
(
52 out of
64)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Stainless Steel
Customer Rating
1
on August 14, 2024
Posted by: SAAAAB
[This review was collected as part of a promotion.] HAS NOT WORKED ONCE. HORRIBLE PRODUCT AND no CUSTOMER SERVICE
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 15, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 578683.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice
on May 19, 2025
Posted by: JimBob72
from New York State
[This review was collected as part of a promotion.] Very nice, replaced a 25 year old JennAir double oven
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice oven but doesn't have self-closing door.
on April 9, 2024
Posted by: LAdoogs
Very attractive oven with intuitive controls. Recent purchase so haven't had the luxury to do much with it yet. One misleading advertisement of the oven is that, under features, it shows that the oven door is "self-closing". This would be a nice feature to have but isn't the case. The oven has a standard closing door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Significant improvements over previous model!
on April 28, 2024
Posted by: BGP7
[This review was collected as part of a promotion.] Replaced an older KitchenAid model! This version is excellent. The microwave is very powerful and heats very evenly. The oven heat much faster plus in it know has an Air fry mode.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We are very happy with it.
on May 10, 2024
Posted by: CL24
[This review was collected as part of a promotion.] This unit replaced a KitchenAid oven/microwave that was damaged by an electrical malfunction. Although the oven replaced an identical item, there has been much improvement in this product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Oven doesn’t maintain temperature very well
on July 13, 2024
Posted by: 1397
[This review was collected as part of a promotion.] I bought this oven within the last month to replace a similar 14 year old KitchenAid model. The one thing I am dissatisfied with is the stability of the oven temperature. The temperature feedback system appears not to be very precise: the temperature in the oven will drop below the set temperature (I keep track with an oven thermometer) before the heating will engage to reestablish the set temperature. I have to manually turn of the oven and reset the temperature so the the preheat mode goes into effect to get to desired temperature
Written by a customer while visiting kitchenaid.com
Customer Rating
5
features
on October 9, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] great oven, love the air fryer and steamer options.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Lots of features - little information
on December 5, 2024
Posted by: mike750
[This review was collected as part of a promotion.] Rating would have been higher if the oven included a manual explaining all of the functions.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com