Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Oven with Air Fry Mode - Stainless Steel
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
44
4 Stars
14
3 Stars
4
2 Stars
0
1 Star
4
92%of customers recommend this product.
(
34 out of
37)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Oven with Air Fry Mode - Stainless Steel
Customer Rating
5
All around great oven
on April 8, 2025
Posted by: DST77
from Alabama
[This review was collected as part of a promotion.] I have had my oven for three months and am very pleased with its performance. I have found that most of the negatives in other reviews are non existent in my experience. The oven preheats quickly and even shows you the temperature changes. Oven temperature is true with no hot spots. The fan noise is barely noticeable. But the chime on the timer is barely audible even when standing next to it. That is my only complaint and it is a minor one. I carefully reviewed all makes and models of ovens before I bought this KitchenAid and I feel like I made an excellent choice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
27" double wall oven
on April 4, 2025
Posted by: joerc
[This review was collected as part of a promotion.] Had to replace the same model of oven (only 11 years old) because the control panel is no longer manufactured. Also wish I could have purchased KitchenAid's 5-year warranty.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features!
on April 3, 2025
Posted by: dzim
[This review was collected as part of a promotion.] We just finished a full kitchen remodel and I am beyond happy with my new oven. Lovely features. The shelves glide very smoothly. The preheating cycle only took about 6 minutes. So far the baking has been very even. Big feature for me is how quiet this oven is over my last one. My oven is set at an angle and this KitchenAid is sooo quiet. My last oven took forever to cool down and was a real irritant to listen to while eating dinner. I haven't begun to use all the features, but I am confident that I am going to enjoy this oven for a very long time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Oven
on March 27, 2025
Posted by: KMA15
[This review was collected as part of a promotion.] Replaced a previous wall oven that lasted 25 years. This oven is great: heavy duty racks with sliders to pull out and turn food over or get a better grip to take a heavy pan out of the oven. More features than I have been able to try out yet. Control panel is clear and easy to use. The oven is visually nice looking.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stainles steel finish is not good
on March 23, 2025
Posted by: SkibumD
from Colorado
[This review was collected as part of a promotion.] We were disappointed with the finish. When installers removed protective plastic it let
what looks like strech marks. LOL We used soap and water to remove but it is permanent.
what looks like strech marks. LOL We used soap and water to remove but it is permanent.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 26, 2025
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Oven model/serial number, and reference Case # 698327.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Change is Good!
on March 3, 2025
Posted by: Roberta & Art 1962
[This review was collected as part of a promotion.] Had a Kitchenaid black double wall oven for 27 years and never had to call a serviceman. It was time for a change so we treated ourselves to a new stainless steel double oven. Now it matches the rest of the new appliances and really looks good. Change is good. Looking forward to many more years with our new one
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great air fry feature, very quiet, modern look
on February 19, 2025
Posted by: RhondaLG
[This review was collected as part of a promotion.] Bought about a month ago and am very pleased with it. This replaced the equivalent model from 20 years ago, whose display was fading. I didn’t expect that this one would be an upgrade, but it is! We are enjoying the air fry feature. It also has a more modern look with a larger glass area on the front panel and a pretty blue bottom. Best of all, it is remarkably quiet. The fan on my old oven was noisy as the oven cooled down. I recommend this oven.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Double trouble! Maybe triple!
on February 3, 2025
Posted by: NanaBG
[This review was collected as part of a promotion.] New ovens never heated right. Am working with repairman who is replacing both control panels as neither oven heats to correct temp. Am also very disappointed in uneven heating that makes baking items browner on back corners. Kitchenaid says I should always preheat 20-25 minutes even though oven signals preheat complete. That is a terrible waste of time I have never had before on any oven. Loved my previous Kitchenaid, so maybe they will make this right. I chose Kitchenaid because they are the only one I know of that can cook convection on both ovens. Difficulty getting warranty work scheduled and even more difficult getting them here. First company cancelled and could
Not be reached. Second company cancelled first two appointments.
Not be reached. Second company cancelled first two appointments.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 668737.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com