Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Oven with Air Fry Mode - Black Stainless Steel
Average customer rating
4.4
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
42
4 Stars
14
3 Stars
4
2 Stars
0
1 Star
4
91%of customers recommend this product.
(
32 out of
35)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Oven with Air Fry Mode - Black Stainless Steel
Customer Rating
5
Double Wall Oven
on October 1, 2025
Posted by: ithasnonickname
[This review was collected as part of a promotion.] Replaced a few weeks ago - everything is functioning well. Change in dimensions caused some carpentry work to be necessary but turned out to be less complex than anticipated.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Disappointed
on October 2, 2025
Posted by: MadMike1701
from Atlanta GA.
[This review was collected as part of a promotion.] Can't give this one 5 stars because the program panel doesn't light up. For someone like me with poor vision i have to use my phone flash light to read it. I did, before we bought the unit check it out on youtube and it showed it lighted up .Other then that it's very nice oven , cooks well. It replaced my 40yr old KitchenAid
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Complicated
on November 4, 2025
Posted by: johnjohn99
from Saint Louis, MO
[This review was collected as part of a promotion.] It works well but is too complicated. Touch screen and menu driven operation will make for very expensive repairs.
Does no one on the product development team cook? There is no other explanation for expecting to have the temperature probe in the meal while the oven preheats.
Does no one on the product development team cook? There is no other explanation for expecting to have the temperature probe in the meal while the oven preheats.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use the all great features
on November 9, 2025
Posted by: Wanda85
[This review was collected as part of a promotion.] Best double oven decision I’ve ever made. Temperatures and baking times are very accurate.very user friendly and looks better than any I seen. We are very happy with Kitchen Aid selection.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good oven, but loud
on November 11, 2025
Posted by: TCarlson
from La Crescenta, CA
[This review was collected as part of a promotion.] We replaced our double oven with the newer model. It's pretty good, but very loud - while cooking and while cooling.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Cant use it - terrible New Oven smell won't go awa
on January 18, 2026
Posted by: Burned out Ben
from New Jersey
[This review was collected as part of a promotion.] 1 week after install still can't use double wall oven. Ran burn in process for each oven for over 9 hours over 5 days at 400 degrees and horrible smell won't go away (verified all packaging and plastic was removed. Oven is unusable. Should not have to run a burn in process so long. This is a huge issue. If I cannot get the smell to stop Kitchenaid should take this oven back. I EXPECT KITCHENAID TO CONTACT ME TO FIX THIS DISASTER.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 20, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 903442
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
These ovens do everything!!!
on January 20, 2026
Posted by: Joanue
from Babbitt, MN
[This review was collected as part of a promotion.] Have had my wall ovens for 5 weeks. Love the air fry option. I’m a bread maker and the proof setting is fabulous. I’ve never had that option before
and in Minnesota when the temperatures are cold, I don’t have to take all day to make bread with the three total proofings. Love that !! The oven lights are so bright, I can see what’s cooking without having to open the oven. I couldn’t be happier with my new ovens. I previously owned Jenn Air double wall ovens and these ovens are superior. Thanks, Kitchen Aid for your easy to operate, efficient, and stylish wall ovens.
and in Minnesota when the temperatures are cold, I don’t have to take all day to make bread with the three total proofings. Love that !! The oven lights are so bright, I can see what’s cooking without having to open the oven. I couldn’t be happier with my new ovens. I previously owned Jenn Air double wall ovens and these ovens are superior. Thanks, Kitchen Aid for your easy to operate, efficient, and stylish wall ovens.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this 27” double oven!
on February 20, 2026
Posted by: Carol N
from North Carolina
[This review was collected as part of a promotion.] Kitchen Aid has built a simple 27 inch double oven with all of the features that you need. Convection, conventional, flexibile rack placements, meat thermometer, oven light and timer. Controls are easy to use. Temperature is even. Awesome!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com