Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Oven with Air Fry Mode - Black Stainless Steel
Average customer rating
4.4
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
36
4 Stars
12
3 Stars
3
2 Stars
0
1 Star
3
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Oven with Air Fry Mode - Black Stainless Steel
Customer Rating
3
Great Double Ovens, not so great getting started
on June 4, 2024
Posted by: Juniorsenior
from Flower Mound Tx
[This review was collected as part of a promotion.] Love the double ovens, don't care for the hoops we had to jump through to get proper manuals for them, though. We did not get the manuals that should have been with the appliance. We received the manual for a single oven with microwave, not double oven with air fryer and no manual for getting started with the ovens. I can't fault the vendor or installation team for either of these problems.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Need more help with setup
on January 31, 2025
Posted by: Tryagain
[This review was collected as part of a promotion.] I have had my oven for a month. It looks lovely and the basic bake or broil is great.we have struggled to use many options due to lack of information. We did not receive a manual that explains any features or how to set up. We found looking for information on line difficult and incomplete.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
All around great oven
on April 8, 2025
Posted by: DST77
from Alabama
[This review was collected as part of a promotion.] I have had my oven for three months and am very pleased with its performance. I have found that most of the negatives in other reviews are non existent in my experience. The oven preheats quickly and even shows you the temperature changes. Oven temperature is true with no hot spots. The fan noise is barely noticeable. But the chime on the timer is barely audible even when standing next to it. That is my only complaint and it is a minor one. I carefully reviewed all makes and models of ovens before I bought this KitchenAid and I feel like I made an excellent choice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful product.
on May 28, 2024
Posted by: Battersea Oven
[This review was collected as part of a promotion.] Beautiful oven! I love the look and the full frame glass door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great until it wasn't
on June 7, 2024
Posted by: JudyEPS
from Texas
It's a beautiful oven and I love the air fry option and the convection feature. I've had it a couple of months and finally had the service dept come out to check the temperature. The oven was cooking 40° hotter than it was set for. They have ordered a new circuit board.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Double Oven
on June 19, 2024
Posted by: Chris987
from San Antonio, TX
[This review was collected as part of a promotion.] The wall oven installed with no issues. It is really heavy so we slid it on a piece of plywood and used a auto floor jack to lift it then slid it into place.
We prefer the simple touchpad layout to the fancy touchscreens by so many ovens now. The lack of "smart" features and no wifi connection was not something we cared about. Simplicity and reliability with the KitchenAid reputation were our deciding factors.
It works great. We did need to raise the temp 10 degrees (instructions are in the manual and it is easy) to get bake times similar to our old oven. Regular baking, convection baking, air baking, and broiling have all been used successfully with both top and bottom ovens. The heat, especially with convection and air, appears to be very even throughout the oven.
These are insulated extremely well. Even when baking at 400+ degrees there is very little heat on the doors or through the vent. The cooldown time is a bit long but that is not worth taking a star.
We are very happy with the purchase. They should last ovens we buy but would purchase for another kitchen if needed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome oven!
on October 8, 2024
Posted by: Lutstreit
from Texas
[This review was collected as part of a promotion.] The new oven is awesome!! It bakes so evenly, is beautiful in my kitchen, has everything I need to cook - bake, convection, broil, air fry, even proof my bread and it is self cleaning. Thank goodness it is not a Smart oven. My washer (not a KitchenAid) is and I have had nothing but trouble with it. The electronics are always messed up on it, which makes it not run at all.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
This oven is quite fun!
on January 3, 2025
Posted by: GTravitz
[This review was collected as part of a promotion.] Still learning all the things it can do. I look forward to getting to know all the features. I wish it had a real temperature display as it heats up so I could see where it is in the cycle.
Written by a customer while visiting kitchenaid.com