Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
63
4 Stars
26
3 Stars
18
2 Stars
6
1 Star
5
79%of customers recommend this product.
(
53 out of
67)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Customer Rating
2
You’re on your own
on May 23, 2025
Posted by: Rich79
[This review was collected as part of a promotion.] Documentation is very weak. Customer support is terrible. Flyer with purchase says upon registration will get a email to receive a free crisping pan. No such email. Product would be great if they addressed these issues.
Response from kitchenaid.comBy Branded Team, Consumer Care, May 28, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 729513.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It's great!
on May 21, 2025
Posted by: Oldtimer1
[This review was collected as part of a promotion.] I bought it 6 months ago and its been great! It looks good, the controls are intuitive and it works great!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice
on May 19, 2025
Posted by: JimBob72
from New York State
[This review was collected as part of a promotion.] Very nice, replaced a 25 year old JennAir double oven
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far it is OK.
on May 16, 2025
Posted by: newthing
from Laguna Niguel. CA
[This review was collected as part of a promotion.] We haven't used all the features yet. The preheat time for the oven seems slow. And seems like I need more baking time after oven is preheated.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best oven I have owned
on May 16, 2025
Posted by: Mohave Glen
[This review was collected as part of a promotion.] Best oven I have owned. I use it more than any oven I’ve owned too. I love how fast it heats up.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on May 15, 2025
Posted by: Jlmart16
[This review was collected as part of a promotion.] I’ve only had this for a month so I’m still exploring all the features. The selling point for me was the dual function of both the oven and the microwave.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on May 13, 2025
Posted by: jt0001
I bought the combo unit months ago.
Where is my crisper pan?
Where is my crisper pan?
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Kitchenaid please call me & have customer service
on May 12, 2025
Posted by: BeckyMo
[This review was collected as part of a promotion.] The document offering the Free Crisper Pan with the unit doesn’t work meaning it isn’t available when you try to get. Just look at all the reviews underneath it and everyone that’s tried.
The unit doesn’t NOT come with an operating manual, Why? So many new features with no instructions
Overall works well and heats to 550 degrees F
The unit doesn’t NOT come with an operating manual, Why? So many new features with no instructions
Overall works well and heats to 550 degrees F
Written by a customer while visiting kitchenaid.com