Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
63
4 Stars
26
3 Stars
18
2 Stars
6
1 Star
5
79%of customers recommend this product.
(
53 out of
67)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Customer Rating
4
Great features and now what do I do with them???
on July 5, 2025
Posted by: Minigmh
from Illinois
[This review was collected as part of a promotion.] Really like my new oven but I feel like it could have been approved. The leveling plastic parts were addressed after the oven was in place as they were not addressed in the installation instructions and we had never put in a wall oven. A small recipe book to walk you through the first time using the features would be helpful as well. The information for the accessories I had to go find online and am still unsure How to use them. A book or video would be great. The oven works well, love the oven light so much more than the previous oven I had. Looks great also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
EXTREMELY unhappy with the air fryer
on July 5, 2025
Posted by: Cooking every day
from Inverness, CA
[This review was collected as part of a promotion.] I bought this as a replacement for our previous KitchenAid, which was the same size, same configuration (lower oven, upper microwave) as my other one, whose microwave was misused and had broken. I loved my previous one, and was very disappointed when I saw this did not have a roast function, which I used almost exclusively. The air fryer is NOT the same as roasting, which your service center said it was, no matter what recipes I try. I cannot achieve the same results with the air fryer, and am VERY sorry I bought this one. I’ve since learned there are other models that still have a roast mode. If only I had known you had changed yours, I would NOT have bought it. Why did you do away with your roast mode, which was wonderful in every way?
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 8, 2025
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Oven model/serial number, and reference Case # 748409
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it !
on June 27, 2025
Posted by: Alex PC
from Arlington, Texas
[This review was collected as part of a promotion.] Love it !!! I bought this model after my previous appliance of 15 years no longer maintain temperature accuracy. Beautiful design features both outside and inside, the accessories, the functionality of the control panel. Easy to learn and use the different cooking and baking functions. I chose this model after comparing features with other brands prior to purchasing. I was not disappointed. I also purchased 5 yr Extended warranty. No issues experienced to date.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
27 inch KitchenAid Combination Wall Ovens
on June 26, 2025
Posted by: 27 inch wall ovens
[This review was collected as part of a promotion.] I purchased two KitchenAid ovens a few weeks ago, really like the appearance and the functionality so far.
My only suggestion is that there was no manual that came with the ovens and I feel that it would be helpful for owners to have written instructions about all the different features.
My only suggestion is that there was no manual that came with the ovens and I feel that it would be helpful for owners to have written instructions about all the different features.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful and stylish
on June 18, 2025
Posted by: AL75
[This review was collected as part of a promotion.] I love the style, it is easy to use and I love the rack that fully extends! The only drawback is the length of time it takes to heat to temperature.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
the good and the bad
on June 15, 2025
Posted by: KayJay2
Looks great, works well in the kitchen but not as intuitive as I would expect. The owners manual is woefully lacking. I had to search YouTube for tutorials. Still not sure what to do with all the gadgets and this is not how I wanted to spend a Sunday.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Yes! Buy it!
on May 31, 2025
Posted by: Betsea55
[This review was collected as part of a promotion.] I just love my convection oven! Efficient and quiet! I baked cookies on all 3 racks and they baked perfectly! Thank you Kitchen Aid for your excellence in making top notched products!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Versatile, efficient and user friendly
on May 31, 2025
Posted by: Kwie
[This review was collected as part of a promotion.] Bought it one month ago. Love it!
Microwave with air fry and oven options for smaller portions, and regular oven with air fry and broil options. Easy to use.
Microwave with air fry and oven options for smaller portions, and regular oven with air fry and broil options. Easy to use.
Written by a customer while visiting kitchenaid.com