Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
63
4 Stars
26
3 Stars
18
2 Stars
6
1 Star
5
79%of customers recommend this product.
(
53 out of
67)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Customer Rating
2
Burning Wheels -Microwave
on September 12, 2025
Posted by: Dann P
[This review was collected as part of a promotion.] Microwave and Air fryer: Not a powerful. It's take long time for heating. Ring under rotating glass plate iwheels are burning and sparking due to not freely rotating. Poor quality.
Owen is good.
Owen is good.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 15, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 796636.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent choice
on September 5, 2025
Posted by: JRWa
[This review was collected as part of a promotion.] The KitchenAid oven was a great decision. Love all the features and use them regularly.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Where the guide on how to use
on September 4, 2025
Posted by: Oven combo
I didn’t get a manual or guide on how to use the oven microwave air fry the buttons. Can you send me or is it on line
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice
on August 28, 2025
Posted by: Mecv
[This review was collected as part of a promotion.] This is a recent purchase and therefore, still learning how to use it effectively.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and very quiet. It fits perfectly
on August 26, 2025
Posted by: JDWSR
[This review was collected as part of a promotion.] The stove has all the features we were looking for. And a few special surprises. The small air fryer on top is great.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Pleasure to use
on August 23, 2025
Posted by: TheLock
[This review was collected as part of a promotion.] Despite several relatively minor issues, I am very happy with the purchase. The oven takes a long time to pre heat and there is no pause during microwaving are perhaps the most obvious problems I ran into over the short time I've had the oven, but its versatility, conveniences and over all pleasure to use are strong.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautifully designed!
on August 18, 2025
Posted by: Essy
[This review was collected as part of a promotion.] This wall oven is so beautifully designed! So far, I love the wall oven's versatility. I particularly love the size of the oven. My former 27" wall oven space was much smaller. I used the microwave and the lower regular oven tonight to prepare a full meal.The only thing I wish was available when purchased, was a quick guide to all of the features with some example recipes, but other than that, it's a great wall oven and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Difficult to modify cooking parameters during cook
on August 18, 2025
Posted by: Jim in Central Ohio
from Central ohio
[This review was collected as part of a promotion.] Like: one roll-out rack
Dislike: cannot change temp while running. Likewise, can't change start time or stop time. Have to cancel all settings to change it.
Microwave run time cannot change while running.
Touch "buttons" are not backlit. Printed options are hard to see in dim light.
Dislike: cannot change temp while running. Likewise, can't change start time or stop time. Have to cancel all settings to change it.
Microwave run time cannot change while running.
Touch "buttons" are not backlit. Printed options are hard to see in dim light.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com