Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Average customer rating
4.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
37
4 Stars
15
3 Stars
11
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Customer Rating
4
Light in microwave, when cooking, is extremely dim
on March 4, 2025
Posted by: LAZP
from Houston, TX
This is my second Kitchenaide combo oven/microwave. I am getting used to the new features. My old one was easier to use. One feature that is really a problem is that you can barely see into the microwave window when cooking. It is brightly lit when you open the microwave but extremely dim when door is closed and in use. You cannot see the food. We reached out to Kitchenaide and were told that is the way it is supposed to be. Apparently they did not notice this when doing testing on this new product. is anyone else experiencing this problem??
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice Looking. Impractical Door. Instructions?
on April 3, 2024
Posted by: LexVAPin
from West / Central Virginia
Very nice looking and it seems sturdy. But there are several shortcomings:
*Microwave door opens down. It makes getting stuff in and out difficult. All microwave ovens open on the side, but looks are more important than usability here.
*We have never used the combo microwave / oven because we don't know how to. We have scoured the Internet for instructions and they are all very general. Why would any company build something and not provide a user manual? What can we put in to cook with?
*We have not used the temperature sensor in the oven because, yet again, no instructions. This should be pretty simple to figure out, so we will tackle it eventually.
I don't know if I will ever buy a Kitchen Aid again because of this aggravation.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Mixed review
on June 11, 2024
Posted by: Ruthie04
[This review was collected as part of a promotion.] Oven is pretty and works well with good features. The owners manual is totally useless. For example: can I leave the rack in the microwave when I am using it? How many minutes should it take to heat up a plate of leftover pasta?How do I clean glass doors? Do I take out bottom oven rack when self cleaning?
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Microwave does not open to the side.
on May 13, 2024
Posted by: MFTPW
[This review was collected as part of a promotion.] Looks great and seems to work fine, but the upper oven does not open to the side, so I have difficulty putting things in and taking them out.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A lot of good features.
on March 13, 2025
Posted by: New oven4me
[This review was collected as part of a promotion.] Great addition to our kitchen now we have everything in stainless
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sophiticated yet intuitive
on May 22, 2024
Posted by: Kenny Mack
[This review was collected as part of a promotion.] I brought this two months ago as a replacement and it is next level. It's sophiticated yet intuitive, refined and solid with all the latest features and technology. I simply love it!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
High Quality Product
on July 31, 2024
Posted by: Bigupgrade
[This review was collected as part of a promotion.] Controls are easy to use, broils very well, great aesthetics.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Range
on July 31, 2024
Posted by: Kay59X
[This review was collected as part of a promotion.] I bought this range in June 2024. I love everything about it Cooks so evenly and oven heats up fast. I purchased again when needed.
Written by a customer while visiting kitchenaid.com