Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Average customer rating
4.3 out of 5
4.3
(86 Reviews)
Open Ratings Snapshot
Rating breakdown 86 reviews
5 Stars
48
4 Stars
20
3 Stars
12
2 Stars
4
1 Star
2
84%of customers recommend this product. 
(
32 out of 38
)
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Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Customer Rating
3 out of 5
3
Disappointing for the price.
on February 28, 2025
Posted by: cadf
from California
[This review was collected as part of a promotion.] Overall, I am very disappointed in my combo oven/microwave. My previous combo was a KitchenAid and I loved it. In fact, I wanted nothing but a KitchenAid replacement. My new oven makes a very annoying, high pitched noise when using MICRO EASY CONVECT mode. The LOWER OVEN is very slow to heat and the AIR FRY MODE takes forever to heat up. If I am not in the kitchen, I cannot hear the signal for completing a cook time. There are only 2 sound options and the loudest is very faint. The arrangement on the CONTROL PANEL is confusing. I have owned the oven for 5 months and still find the zero to be in an inconvenient, non-intuitive location. In my opinion, the CONTROL PANEL has too much crammed into it. The engineers who designed the CONTROL PANEL clearly don't cook. The manual timer does not work when certain other timed options are running - I haven't totally figured that out. For the cost of this oven, I should have chosen a higher end brand that performed better.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Light in microwave, when cooking, is extremely dim
on March 4, 2025
Posted by: LAZP
from Houston, TX
This is my second Kitchenaide combo oven/microwave. I am getting used to the new features. My old one was easier to use. One feature that is really a problem is that you can barely see into the microwave window when cooking. It is brightly lit when you open the microwave but extremely dim when door is closed and in use. You cannot see the food. We reached out to Kitchenaide and were told that is the way it is supposed to be. Apparently they did not notice this when doing testing on this new product. is anyone else experiencing this problem??
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Best oven I have owned
on May 16, 2025
Posted by: Mohave Glen
[This review was collected as part of a promotion.] Best oven I have owned. I use it more than any oven I’ve owned too. I love how fast it heats up.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Versatile, efficient and user friendly
on May 31, 2025
Posted by: Kwie
[This review was collected as part of a promotion.] Bought it one month ago. Love it!
Microwave with air fry and oven options for smaller portions, and regular oven with air fry and broil options. Easy to use.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Yes! Buy it!
on May 31, 2025
Posted by: Betsea55
[This review was collected as part of a promotion.] I just love my convection oven! Efficient and quiet! I baked cookies on all 3 racks and they baked perfectly! Thank you Kitchen Aid for your excellence in making top notched products!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
27 inch KitchenAid Combination Wall Ovens
on June 26, 2025
Posted by: 27 inch wall ovens
[This review was collected as part of a promotion.] I purchased two KitchenAid ovens a few weeks ago, really like the appearance and the functionality so far.
My only suggestion is that there was no manual that came with the ovens and I feel that it would be helpful for owners to have written instructions about all the different features.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Good oven/microwave
on August 5, 2025
Posted by: WeLoveCookingAtHome
[This review was collected as part of a promotion.] So far, we're enjoying our new oven/microwave wall combo. There is a little bit of a learning curve, but we're getting the hang of it pretty good. I don't understand why most of the reviews for our oven talk about it being wifi. Our oven is not wifi capable, and I wonder if some of the people giving negative reviews think that their oven is supposed to be, and that's why they can't get it to work wifi. ???
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Many new features for me to play with
on August 17, 2025
Posted by: KH1234
[This review was collected as part of a promotion.] I had to replace another brand. I really like all the added functions I didn’t have before. I would have liked to have a recipe book and some more instructions on how to best take advantage of all of those features. I’m working on it myself but that’s the only negative I have.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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