Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
63
4 Stars
26
3 Stars
18
2 Stars
6
1 Star
5
79%of customers recommend this product.
(
53 out of
67)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Customer Rating
5
Excellent product
on September 23, 2024
Posted by: Allphonso
[This review was collected as part of a promotion.] I have had this 27" wall oven for 3 months and I am still happy with it.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Insufficient Documentation
on September 21, 2024
Posted by: User in Orange
from Orange, CA
[This review was collected as part of a promotion.] Nice unit, but documentation is far from suitable. A company is glad to accept 4K+ for an appliance, but is too cheap to produce a first class manual to match. I know that this is a bad trend, but what is provided to download outside of install and basic menus is extremely poor. You should be ashamed to leave an investor clueless on how to use accessories for the air fryer and how would you accomplish making use of that new feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great features
on September 21, 2024
Posted by: Wally24
from Spirit lake iowa
[This review was collected as part of a promotion.] Oven/microwave works well but has an annoying feature -that being schreaching and squealing of the microwave turntable. We will be contacting the warranty department.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features,looks good matches my refrigerator!
on September 19, 2024
Posted by: Lisasto1
[This review was collected as part of a promotion.] I'm extremely satisfied with this combo Microwave and Wall oven, it's such a pleasure to cook again!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on August 14, 2024
Posted by: SAAAAB
[This review was collected as part of a promotion.] HAS NOT WORKED ONCE. HORRIBLE PRODUCT AND no CUSTOMER SERVICE
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 15, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 578683.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great oven, poor support.
on August 10, 2024
Posted by: mdn7
from Raleigh, NC
[This review was collected as part of a promotion.] It is a fantastic oven. However, my unit came with a box containing a bunch of items that were not identified. I sent 3 emails and spent 1 1/2 hours on the phone with support. They didn't really help except for a recommendation that I take a photo of one of the items and use Google Lens to identify it. A few hours later, I was able to identify the items as being used by the Microwave Convention oven. Crisper and grabber, rack, and tray. Nothing in the user manual except cleaning tips.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great unit!
on August 9, 2024
Posted by: TyeT
[This review was collected as part of a promotion.] Got the oven and micro combo unit…. Move them both, love the look and the handles. Replaced Bosch top of line units that were separate - and both the micro and oven failed over a short period of time…. Love this unit- also bought the KitchenAid warming drawer that is awesome!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Range
on July 31, 2024
Posted by: Kay59X
[This review was collected as part of a promotion.] I bought this range in June 2024. I love everything about it Cooks so evenly and oven heats up fast. I purchased again when needed.
Written by a customer while visiting kitchenaid.com