Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
63
4 Stars
26
3 Stars
18
2 Stars
6
1 Star
5
79%of customers recommend this product.
(
53 out of
67)
Customer Reviews for KitchenAid - 27" Built-In Electric Convection Double Wall Combination with Microwave and Air Fry Mode - Black Stainless Steel
Customer Rating
4
Features
on March 6, 2025
Posted by: kevin59
(This review was collected as part of a promotion.) Had a KitchenAid Wall Oven for 20 years. New features such as proof, air fry and steam cook and crisp are great. Only complaint is fan is noisy on convection cycle than older model.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid combo oven/microwave
on March 5, 2025
Posted by: Verylittlecooking
from Mission Viejo, California
[This review was collected as part of a promotion.] I purchased this combo about a month ago and am very pleased with it. Heats up fast and cooks great. I love the microwave as well and have also used the convection part of it. I'm still getting used to the pull down door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Light in microwave, when cooking, is extremely dim
on March 4, 2025
Posted by: LAZP
from Houston, TX
This is my second Kitchenaide combo oven/microwave. I am getting used to the new features. My old one was easier to use. One feature that is really a problem is that you can barely see into the microwave window when cooking. It is brightly lit when you open the microwave but extremely dim when door is closed and in use. You cannot see the food. We reached out to Kitchenaide and were told that is the way it is supposed to be. Apparently they did not notice this when doing testing on this new product. is anyone else experiencing this problem??
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointing for the price.
on February 28, 2025
Posted by: cadf
from California
[This review was collected as part of a promotion.] Overall, I am very disappointed in my combo oven/microwave. My previous combo was a KitchenAid and I loved it. In fact, I wanted nothing but a KitchenAid replacement. My new oven makes a very annoying, high pitched noise when using MICRO EASY CONVECT mode. The LOWER OVEN is very slow to heat and the AIR FRY MODE takes forever to heat up. If I am not in the kitchen, I cannot hear the signal for completing a cook time. There are only 2 sound options and the loudest is very faint. The arrangement on the CONTROL PANEL is confusing. I have owned the oven for 5 months and still find the zero to be in an inconvenient, non-intuitive location. In my opinion, the CONTROL PANEL has too much crammed into it. The engineers who designed the CONTROL PANEL clearly don't cook. The manual timer does not work when certain other timed options are running - I haven't totally figured that out. For the cost of this oven, I should have chosen a higher end brand that performed better.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice Design & Features
on February 27, 2025
Posted by: RitzyLady
from Alton, IL
[This review was collected as part of a promotion.] Very easy to use, but I wish it had a 30 second button instead of a minute for reheat. Love the convection baking.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very attractive and functional combo unit!
on February 23, 2025
Posted by: Ham&Tish
[This review was collected as part of a promotion.] We purchased this unit to replace our old Kitchen Aid microwave and oven. It works so much better than our old unit, particularly in how much faster the oven pre-heats. The microwave works great and we like that the door opens like an oven door instead of the old way of on the side. My only complaint is that when the microwave stops the audible beep is too quiet. Same with the oven. We have solved that issue by asking our Alexa to also set a timer since she can be as loud as we choose.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Hot... it makes things hot!
on February 12, 2025
Posted by: Hottie 2
[This review was collected as part of a promotion.] We bought this 8 weeks ago and have enjoyed it but are still learning some of it's little secrets. How do we use the airfry effectively... so far no go!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Very nice, seriously lacking manual
on January 23, 2025
Posted by: sinuousspiral
from Oakland, CA
We've had our oven/microwave for about 2 months. It is beautiful and for basic functions has worked great so far, no issues. However, as many have said, there is a serious lack of information as to how to use, and as such I have barely learned how to use the functions that are new to me, such as convection and crisping in the microwave. The combination oven came with a few sheets of paper, none of which included information as to the various accessories that came with it. I visited the site, downloaded the 3 documents, and still was not able to determine what they were. Through YouTube and some other internet sleuthing (all non-KitchenAid sources) I finally figured out what they were - but not how to use. I finally discovered that there is in fact an entirely separate set of 3 documents for the microwave (which is also sold separately) that had some of the information that I needed. These documents are not available on the combo oven page, but only on the page where the microwave is sold separately. I did speak to customer service but didn't get much help had to figure this out on my own. Now, I have 6 separate PDFs for this unit, and yet, still don't have enough information. And when I want to figure something out, I have to flip back and forth between 6 different documents to search for information, and half the time I don't find it! It's absolutely crazy making. I am adept at using manuals to learn how to use appliances, it really isn't me. I have no idea why they can't include one comprehensive document to help us use the appliance we spent thousands on. KitchenAid has videos on YouTube, which also have almost no details on how to use, they really are more like ads and no help. It is truly bizarre, I just want to learn how to use my appliance!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com