Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Average customer rating
3.5
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
9
4 Stars
7
3 Stars
6
2 Stars
3
1 Star
4
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Customer Rating
2
Horrible oven temperature variance of up to 50°
on May 7, 2025
Posted by: JanAK
from Alaska
[This review was collected as part of a promotion.] We love the size and the variety of racks. What we HATE is the temperature variance of up to 50° on the cooking temperature which makes the oven very hard to use. When baking items such as cakes and muffins you need exact temperature so they bake evenly and brown on the top, not come out pale and hard. When cooking a roast I had to increase to 400° in order for it to cook and not at the 325°. When we stated this they sent out a repair person in which we were told it was covered under warranty but we were forced to pay the bill as we were then told this was normal for Kitchen Aid Wall ovens. We would not have bought it or paid what we did if we knew it had this defect. When I emailed on their webpage I basically got a generic reply to set up a service appointment to have it calibrated. I called Whirlpool and the person there said it should not have this variance in temperature by more than 10° (which I still feel is too much) but when talking to the service repair person we were told again that 50° variance is normal. SO, who is lying to us????? If it is true that the variance of 50° is normal, then it should be stated very clearly in the material and details about this product, which it is not...So what do you do with an oven that does not cook correctly?
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 12, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 719696.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
High Quality
on June 4, 2025
Posted by: bcher
from Regina, SK
[This review was collected as part of a promotion.] I have had my KitchenAid wall oven for just over a month. This is the best oven I have ever had. Even though it's only a 27" all oven I am able to fit 2 one dozen muffin tins side by side, which I was not able to in the previous 27" oven. The controls are very easy to use, the heat is even and the new to me features, like air fry mode work great!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on June 9, 2025
Posted by: Single wall oven
[This review was collected as part of a promotion.] We recently bought a KitchenAid® 27" Single Wall Ovens with Air Fry Mode and we are very happy with it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I'm a happy baker.
on August 2, 2025
Posted by: Frank9676
from Greer, SC
[This review was collected as part of a promotion.] After installation my first use was a loaf of sourdough bread. The temp was spot on, the interior lights are the best I've had, and the roller shelf is the bomb.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Review of single wall oven.
on August 10, 2025
Posted by: JMig
[This review was collected as part of a promotion.] So far so good. Just glad to have an oven that fits the custom space that heats to temperature! The timer sound is so soft, it is hard to hear and I cannot find any way to reset to louder. The manual is quite skimpy on how to use. Mostly installation guidlines.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com