Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Average customer rating
3.1
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
4
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
4
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Customer Rating
3
No Owner's Manual
on September 16, 2024
Posted by: Cookinwithsmiles
from St. Louis
[This review was collected as part of a promotion.] I actually really like the wall oven. However, it did not come with an owner's manual. This model includes an air fryer. I've never used an air fryer and would very much like to know how to use it. Too bad I can't look it up in an owner's manual. Online, I've only been able to find information about your counter top air fryer. Help please?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Great oven poor service from store
on June 8, 2024
Posted by: bevedmoy
from St louis,mo
[This review was collected as part of a promotion.] The oven is great , the service not so great, Door is not sitting correctly but it has been over a month and was told by store it could be 6 mons and even then, if the door comes damaged, it would need to be reordered
Why would a damaged replacement door even be sent out or why would it be sent out without good shipping practices to keep the door from getting damaged
Customer service has down the toilet
Why would a damaged replacement door even be sent out or why would it be sent out without good shipping practices to keep the door from getting damaged
Customer service has down the toilet
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 548472.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far so great.
on April 25, 2024
Posted by: mm2835
from Minnesota
[This review was collected as part of a promotion.] Haven't used it enough to give five stars. So far believe it is a high quality oven with features I will enjoy. Temperature seems to run a bit higher than I'm used to so it will take some recipe adjustments. Manual is online and missing things I would like to know. Need more information and suggested uses.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful Stainless Steel oven
on August 29, 2024
Posted by: pa54
[This review was collected as part of a promotion.] Love this KitchenAid wall oven, with the soft closing door. It was very easy to install, and easy to use. We tried the Air Fry mode to make sweet potato fries, and they were delicious. With two oven lights, its much brighter than my old oven.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Inner window shattered during self cleaning mode
on September 17, 2024
Posted by: steve277
from Kirkland, WA
The inner glass of the oven door shattered the first time the self cleaning mode was used.
We bought the oven 2 years and 9 months ago. We used the self cleaning mode yesterday, following the instructions on the KitchenAide web site. About 3 hours into the cleaning cycle, the inner glass pane of the oven door shattered. Some of the fragments fell through the vents onto the kitchen floor.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 18, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 594661.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Careful! This oven is not SMART. No app control.
on November 16, 2024
Posted by: Anonymous
from Colorado
Just purchased this oven and was disappointed to learn that it is not "Smart" and does not offer app control even though the specifications say it works with an app and supports alexa. Very disappointing. I would not have purchased this oven (And the other appliances to go with it) had I know. Kitchenaid, please fix your specs.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 18, 2024
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Oven model/serial number, and reference Case # 625084.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooking is great
on May 24, 2024
Posted by: Roosterlegs
from Alberta
[This review was collected as part of a promotion.] Finger prints are deadly on this unit. Cannot keep up with them and there is only two adults in our home.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great oven but door doesn’t close smoothly
on December 5, 2024
Posted by: Dhawkins46
from Indiana
[This review was collected as part of a promotion.] I would have given this a 5 but there is something weird about the way the door closes. It does not close smoothly but tends to move slightly to the right and then closes. It may be that the install was not done correctly I don’t know.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com