Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Average customer rating
3.1
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
4
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
4
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Customer Rating
4
Great oven, quiet timer!
on April 5, 2025
Posted by: Lola13
from Fresno, CA
[This review was collected as part of a promotion.] We purchased our new KA wall oven (replacing our older, 16+ year old one) last month. It’s beautiful to the eye and love that it does conventional cooking, regular oven and air frying although all we’ve used is the regular oven. Our first batch of cookies was burned because we didn’t hear the timer go off. Now that we know we need to be near the oven in a set period of time, we can hear the ever-so-soft timer go off. Also, the new ones sure aren’t built like the old ones. Our older KA model was built like a tank. This new one sounds like it needs an adjustment to the oven door but it really doesn’t. Other than these two issues, it’s great to have a working oven again! We purchased the same brand to avoid any costly cabinet modifications.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Inaccurate difficult to use oven
on April 5, 2025
Posted by: wm525
from Baltimore, MD
We bought this new in January, 2025. It is t5he worst oven we have ever seen. The convect function is slow and the oven temperature shown is very inaccurate! An air fryer function is advertised, but this is really a joke--it takes a half hourTo preheat the oven! The Kitchenaid serviceman said it was how the oven was designed, and he would not recommend we use any convect function! The inaccurate oven temperature is a nonstarter. Kitchenaid actually says not to check with your own thermometer, and now we know why! Buyer beware. Stay away if you value an accurate oven.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 9, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Wall Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 704873.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com