Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Average customer rating
3.5
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
9
4 Stars
7
3 Stars
6
2 Stars
3
1 Star
4
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Customer Rating
2
Careful! This oven is not SMART. No app control.
on November 16, 2024
Posted by: Anonymous
from Colorado
Just purchased this oven and was disappointed to learn that it is not "Smart" and does not offer app control even though the specifications say it works with an app and supports alexa. Very disappointing. I would not have purchased this oven (And the other appliances to go with it) had I know. Kitchenaid, please fix your specs.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 18, 2024
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Oven model/serial number, and reference Case # 625084.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
GREAT OVEN, WORST SUPPORT EVER ENCOUNTERED
on August 7, 2025
Posted by: ga-boobear
[This review was collected as part of a promotion.] I love this oven, but the lack of clear instructions caused me to scratch the porcelain interior, and I am very upset about it.
Also, when I tried to return an additional part, the website insisted that there was no account attached to my email address! When trying to sign in, constantly required me to change my password, then never sent the link. I spent SEVEN HOURS TRYING TO GET SUPPORT. I finly found a link to speak to a real person. The Kitchenaid website is the WORST I'VE EVER ENCOUNTERED!!!!!
Also, when I tried to return an additional part, the website insisted that there was no account attached to my email address! When trying to sign in, constantly required me to change my password, then never sent the link. I spent SEVEN HOURS TRYING TO GET SUPPORT. I finly found a link to speak to a real person. The Kitchenaid website is the WORST I'VE EVER ENCOUNTERED!!!!!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooking is great
on May 24, 2024
Posted by: Roosterlegs
from Alberta
[This review was collected as part of a promotion.] Finger prints are deadly on this unit. Cannot keep up with them and there is only two adults in our home.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful oven, bakes great
on November 9, 2024
Posted by: kw66
[This review was collected as part of a promotion.] The oven looks great installed and it seems to bake really well. The only issue is a little bit on fit and finish. The door looks like it cants out slightly. Probably not noticeable to most, but when you have a new anything installed you scrutinize it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Features
on December 2, 2024
Posted by: Morninlite
[This review was collected as part of a promotion.] I love all KitchenAid products; my new addition is the replacement of my old oven. It was perfect for my Thanksgiving dinner!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great oven but door doesn’t close smoothly
on December 5, 2024
Posted by: Dhawkins46
from Indiana
[This review was collected as part of a promotion.] I would have given this a 5 but there is something weird about the way the door closes. It does not close smoothly but tends to move slightly to the right and then closes. It may be that the install was not done correctly I don’t know.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor instructions especially regarding probe
on January 3, 2025
Posted by: Overpriced but acceptable
[This review was collected as part of a promotion.] Not as good as the one it replaced which was a different manufacturer
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Emblems not centered
on January 6, 2025
Posted by: Anonymous
from Michigan
[This review was collected as part of a promotion.] Love the oven but wonder why my emblem on the door is not centered. Does not look right
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com