Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Average customer rating
3.1
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
4
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
4
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Customer Rating
1
BUYER BEWARE
on January 2, 2025
Posted by: Anonymous
from North carolina
I can't belive I spent all that money on an oven that won't get up to temperature. I called the salesmen and was told that's how it works. WHAT? It works by not getting to temp? Even after calibration, it's still off. At 425, it will barley get to 300. I have a brand new temperature gage inside. What a crappy product. With no recourse for me and no help from the store! Spend your money elsewhere.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 6, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 651392.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor instructions especially regarding probe
on January 3, 2025
Posted by: Overpriced but acceptable
[This review was collected as part of a promotion.] Not as good as the one it replaced which was a different manufacturer
Written by a customer while visiting kitchenaid.com
Customer Rating
3
disappointed
on January 8, 2025
Posted by: Misstookla
from Chicago, IL
[This review was collected as part of a promotion.] So far am not that happy with my oven. The door flops down on the left side when closing, Also just used the oven to bake something and to my surprise hot air was blowing out from the bottom of the oven door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible, inaccurate oven.
on February 20, 2025
Posted by: WAM525
from Baltimore MD
[This review was collected as part of a promotion.] Bought this and installed 3 weeks ago. Unfortunately it is the worst oven ever, with very inaccurate temperatures, useless primitive settings, and air fryer that doesn't work, and user-unfriendly controls. The unit was designed by someone who never had to bake anything. Why include an air fryer button that doesn't let you know when the oven is preheated? Why have a "rapid" preheat option for convection bake that doesn't heat any faster than when not using the rapid setting? And why does the preheat beep go off when the actual oven temperature is almost 100 degrees less than the set temperature? I takes another 15 or 20 minutes for the actual oven temperature (measured with a separated thermometer) to reach the set temperature. Any why can't one change the set temperature when it's baking, instead of cancelling and reseting everything? And why doesn't the displayed temperature actually show the internal temperature--it only show the set temperature? Under no circumstances should you buy this poorly designed oven. it's guaranteed to disappoint. Even the KitchenAid technician who came to "fix" it agreed that we shouldn't believe the set temperature!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 20, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 682164.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
It’s fine!
on February 22, 2025
Posted by: Nickname1987654321
from Rome, idaho
[This review was collected as part of a promotion.] not a paid or incentivized review
I basically love it so far ,
but I haven’t used it much .
I’ve been away.
hubby has been using it ,
and it’s still working so I think it’s a keeper
but I haven’t used it much .
I’ve been away.
hubby has been using it ,
and it’s still working so I think it’s a keeper
Be sure to run it on high on all three burners i.e. heating elements until the odors are burned off
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic oven.
on March 9, 2025
Posted by: CPAM
[This review was collected as part of a promotion.] Beautiful to look at both inside and out but more importantly it is easy to use, quiet.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great oven
on March 12, 2025
Posted by: Nancy 1239
from Fort Worth, Tx
[This review was collected as part of a promotion.] I appreciate Kitchen Aid still making smaller ovens for older kitchens, not everyone has a newer house or space in smaller kitchens. It’s a beautiful oven and very intuitive, even I can operate.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Air Fryer allows me to cook large portions.
on March 25, 2025
Posted by: Norma3*
from Garland, TX
[This review was collected as part of a promotion.] I am so sorry I waited so long to purchase this Kitchen Aid Oven. It is just wonderful and it has soooo many nice features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com