Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Average customer rating
3.4
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
8
4 Stars
5
3 Stars
6
2 Stars
3
1 Star
4
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for KitchenAid - 27" Built-In Single Electric Wall Oven with Air Fry Mode - Stainless Steel
Customer Rating
1
Inaccurate difficult to use oven
on April 5, 2025
Posted by: wm525
from Baltimore, MD
We bought this new in January, 2025. It is t5he worst oven we have ever seen. The convect function is slow and the oven temperature shown is very inaccurate! An air fryer function is advertised, but this is really a joke--it takes a half hourTo preheat the oven! The Kitchenaid serviceman said it was how the oven was designed, and he would not recommend we use any convect function! The inaccurate oven temperature is a nonstarter. Kitchenaid actually says not to check with your own thermometer, and now we know why! Buyer beware. Stay away if you value an accurate oven.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 9, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Wall Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 704873.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooking is great
on May 24, 2024
Posted by: Roosterlegs
from Alberta
[This review was collected as part of a promotion.] Finger prints are deadly on this unit. Cannot keep up with them and there is only two adults in our home.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful oven, bakes great
on November 9, 2024
Posted by: kw66
[This review was collected as part of a promotion.] The oven looks great installed and it seems to bake really well. The only issue is a little bit on fit and finish. The door looks like it cants out slightly. Probably not noticeable to most, but when you have a new anything installed you scrutinize it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Features
on December 2, 2024
Posted by: Morninlite
[This review was collected as part of a promotion.] I love all KitchenAid products; my new addition is the replacement of my old oven. It was perfect for my Thanksgiving dinner!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great oven but door doesn’t close smoothly
on December 5, 2024
Posted by: Dhawkins46
from Indiana
[This review was collected as part of a promotion.] I would have given this a 5 but there is something weird about the way the door closes. It does not close smoothly but tends to move slightly to the right and then closes. It may be that the install was not done correctly I don’t know.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor instructions especially regarding probe
on January 3, 2025
Posted by: Overpriced but acceptable
[This review was collected as part of a promotion.] Not as good as the one it replaced which was a different manufacturer
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Emblems not centered
on January 6, 2025
Posted by: Anonymous
from Michigan
[This review was collected as part of a promotion.] Love the oven but wonder why my emblem on the door is not centered. Does not look right
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
disappointed
on January 8, 2025
Posted by: Misstookla
from Chicago, IL
[This review was collected as part of a promotion.] So far am not that happy with my oven. The door flops down on the left side when closing, Also just used the oven to bake something and to my surprise hot air was blowing out from the bottom of the oven door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com