Customer reviews from whirlpool.com
Whirlpool - 30" Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Black Stainless
Average customer rating
4.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
52
4 Stars
8
3 Stars
4
2 Stars
3
1 Star
5
80%of customers recommend this product.
(
24 out of
30)
Customer Reviews for Whirlpool - 30" Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Black Stainless
Customer Rating
4
Nice cooktop
on June 4, 2025
Posted by: Cmcrab
from Texas
[This review was collected as part of a promotion.] Nice cooktop, it was in my new home. I've used it for a month and mostly like it. I have put in a service call because there is only one burner that actually has a simmer temp. The other 3 burners do not get low enough to simmer, they just continue to boil the food, so stay too hot. I'm hoping it's just an adjustment.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking
on June 24, 2025
Posted by: Lizzik
[This review was collected as part of a promotion.] Stove top is nice. I do not like the speed heat is out in the back. The speed heat would have been much better on the front left
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to clean
on June 25, 2025
Posted by: Marlyn
from Dallas, Texas
[This review was collected as part of a promotion.] I replaced a 28-year-old Whirlpool cooktop with this unit last month. I love how quickly this heats up, how powerful the flame is and how easy it is to clean (we have messy cooks in my household!). The power burner and the simmer burner are new to me and I look forward to using them often.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
for new houses with builder selected whirlpool?
on June 27, 2025
Posted by: Suren
[This review was collected as part of a promotion.] Not sure why do they make the cast-iron grates so high that most of the time you waste 80% of the energy. Bad for the environment and bad for your pocket. I did not select these products but builder has a deal with whirlpool for clearing out their inventory. I (almost all the buyers in the development have issues with their appliances. They are pushed into Warranty phase on day one, you can not refund/upgrade. You are suck with it. If you are buying a house don't fall for these words "we cover it fully" it means we will keep repairing it or telling you that it is not supported and after 12 months you are stuck with a worthless appliance.)
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 30, 2025
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #745096.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #745096.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
The stove you need
on July 6, 2025
Posted by: Naifish3525
[This review was collected as part of a promotion.] Stove that gets job done. Excellent, phenomenal and mind blowing appliance to get cooling done right.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy cleaning
on July 11, 2025
Posted by: Shane
[This review was collected as part of a promotion.] Came with our new build home and so far we really like it. The grates lift easily for cleaning which makes cleanup quick.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent appliance
on July 12, 2025
Posted by: Lani
[This review was collected as part of a promotion.] Excellent appliance. The stove heats up quickly and effectively. Love the color. Great appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible product
on July 13, 2025
Posted by: Ccee
[This review was collected as part of a promotion.] Terrible stainless does not really shine. Builder grade and will definitely replace with another name brand.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Hello,
We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751341.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751341.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com