Customer reviews from whirlpool.com
Whirlpool - 30 in. Wide 4 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Black Stainless
Average customer rating
4.2
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
68
4 Stars
11
3 Stars
7
2 Stars
7
1 Star
9
69%of customers recommend this product.
(
35 out of
51)
Customer Reviews for Whirlpool - 30 in. Wide 4 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Black Stainless
Customer Rating
2
Burner sizes
on December 18, 2025
Posted by: Rena
from Brooklyn New York
[This review was collected as part of a promotion.] One of the reasons i purchased this Whirlpool cooktop was for the promise of easy cleaning but the grates are hard to lift and put back in place after lifting and you have to hold the grate with one hand and clean with the other otherwise if falls. There should have been a device that holds the grates while you are cleaning.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 18, 2025
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #881331
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #881331
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
A very good cooktop
on December 16, 2025
Posted by: Lawn jockey
from St Augustine, Florida
[This review was collected as part of a promotion.] Very happy with this purchase , would definitely recommend it friends and family
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cooktop looks amazing
on December 7, 2025
Posted by: Nice Cooktop
from McDonough, Georgia
[This review was collected as part of a promotion.] Very nice cooktop, easy clean-up and wipe down. Good use for daily cooking.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor design
on October 31, 2025
Posted by: Sc27
from Mission Viejo, California
Wish that I had read reviews before purchase. I hope that Whirlpool has changed the control knob material by now. I’ve had my cooktop for less than a year and the far left knob closest to my preferred burner is warped. The flimsy film covering is bubbled up and looks terrible.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on October 30, 2025
Posted by: Mark F
from Richmond, TX
[This review was collected as part of a promotion.] It came with my new home from the builder. All the electrical in the unit is not working and I am having to take multiple days off work to get this repaired through the warranty process.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Cooktop. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 830988.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy clean
on October 23, 2025
Posted by: Easy clean
[This review was collected as part of a promotion.] Love the way it's easy to clean. The grills are easy to lift and clean underneath shortly after cooking is done. The heat dissipates quickly from the grills make them easy to handle. The Stainless Steel also makes cleaning up Oil spills and such a real breeze.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool, who knew it was this good?
on October 21, 2025
Posted by: Batalax
from Ventura, IA
[This review was collected as part of a promotion.] I was first hesitant about buying Whirlpool and I was also i hesitant about the hinged cooking grate, but I am happy to report it is easier to clean underneath the grates. It just lifts easily for no fuss cleaning. The components of the cooktop are good quality and doesn't feel lightweight or cheap. So all in all, I have no complaints. I have bought many brands over the years. Who knew that Whirlpool was this good? Not me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
DON’T waste your MONEY..
on October 8, 2025
Posted by: Gajjar Home
[This review was collected as part of a promotion.] Design is so POOR . Knob is feeling the heat from burner and has staring melt down of the know. First left knob too close to the burner . Plastic cheap material ..
grill not stable it wobbles , doesn’t fit well with the structure .
grill not stable it wobbles , doesn’t fit well with the structure .
Over all solid ZERO .
Gtull
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 8, 2025
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook http://spr.ly/6422ASG3I or Instagram http://spr.ly/6423ASG3L. When responding, please include your contact information and reference case #818631.
We’re looking forward to hearing from you.
Jacob W
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook http://spr.ly/6422ASG3I or Instagram http://spr.ly/6423ASG3L. When responding, please include your contact information and reference case #818631.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com