Customer reviews from whirlpool.com
Whirlpool - 36" Built-In Gas Cooktop with 5 Burners and EZ-2-Lift Hinged Cast-Iron Grates - Stainless Steel
Average customer rating
4.5
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
103
4 Stars
29
3 Stars
14
2 Stars
4
1 Star
1
84%of customers recommend this product.
(
64 out of
76)
Customer Reviews for Whirlpool - 36" Built-In Gas Cooktop with 5 Burners and EZ-2-Lift Hinged Cast-Iron Grates - Stainless Steel
Customer Rating
4
How to become scratch free
on January 10, 2026
Posted by: Plantlady
from Lexington Sc
[This review was collected as part of a promotion.] The cooktop is very nice, but the cast iron plate scratches the stainless searching very easily.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Worksg Great
on January 17, 2026
Posted by: Stove
[This review was collected as part of a promotion.] Working great. I have been using for the past one month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Better knobs??
on February 7, 2026
Posted by: KarMar
[This review was collected as part of a promotion.] I got this gas cooktop in a new build. I have not even used it yet. The only complaint so far is the knobs are made of plastic and should be made with a better, stronger material. One of the knobs was loose because the insert that holds it onto the shaft was missing. I emailed the company and they sent me a new part and it works correctly now. Happy because of that.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Super features and layout.
on February 7, 2026
Posted by: Tom G.
from Naples, FL
[This review was collected as part of a promotion.] Have had it in our new home for a few months. Wonderful appliance, easy use and cleaning.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New stove top
on February 7, 2026
Posted by: Xchrism
[This review was collected as part of a promotion.] Great stove top
I enjoy cooking on it
Presentation is spectacular
I enjoy cooking on it
Presentation is spectacular
Written by a customer while visiting whirlpool.com
Customer Rating
3
Easy to clean
on February 13, 2026
Posted by: SHerv
[This review was collected as part of a promotion.] The gas stovetop does not produce enough heat to brown meat quickly. The technician that came to the house explained that the grates were too high. The solution was to turn up the volume of the flame on the burners. This helped. I like that the cooktop is easy to clean.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Too hard to clean
on February 17, 2026
Posted by: Mess
[This review was collected as part of a promotion.] So sorry that I bought Stainless Steel - it is too hard to clean and the size of the burners are on the wrong side
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 18, 2026
We value your time and would like to look into the concerns with your Gas Cooktop.
We have a handy Owner Center that can help with information on cleaning the Stainless Steel on your Cooktop.
http://spr.ly/6425hdc4P
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6426hdc4u
Instagram: http://spr.ly/6427hdc4R
Live Chat: http://spr.ly/6428hdc4r (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 921656.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on cleaning the Stainless Steel on your Cooktop.
http://spr.ly/6425hdc4P
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6426hdc4u
Instagram: http://spr.ly/6427hdc4R
Live Chat: http://spr.ly/6428hdc4r (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 921656.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com