Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(899 Reviews)
Rating breakdown 899 reviews
5 Stars
626
4 Stars
144
3 Stars
50
2 Stars
29
1 Star
50
77%of customers recommend this product.
(
141 out of
184)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
3
Great look on wall
on November 9, 2025
Posted by: Bluetango
[This review was collected as part of a promotion.] Looks great but my 55’ gets disconnected easily from my wi-fi network. I have high speed fiber so it isn’t a wi-fi issue. Love the art though.
Value
3
Response from Samsung USBy Samsung Specialist, November 10, 2025
Bluetango,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Worst TV I have ever owned!!!!
on November 20, 2025
Posted by: NerverAgain
[This review was collected as part of a promotion.] I have nothing but conflicts with the TV an xfinity cable. Half the time I can't watch TV stating I'm not connected. The Samsung remote dominates and I have to use 2 remotes.
Value
1
Response from Samsung USBy Samsung Specialist, November 21, 2025
Hello,
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV.
on February 9, 2026
Posted by: Rich21
from Holliston, MA
[This review was collected as part of a promotion.] This TV/ picture frame was the finishing touch to my dining room/ kitchen renovation. Picture quality is great, with the matte finish of the screen helping keep reflections to a minimum while making the art pop! I hope we get many years of enjoyment out of this 65, to go with our 55 in the next room! Only thing I would suggest improving is the mounting template - a piece of paper covering multiple sizes reliant on me getting it right wasn't great, and the spacing in the brackets doesn't seem to have any hope of lining up with US code stud spacing.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Tv stopped working Need service
on March 20, 2026
Posted by: Steve
from New jersey
[This review was collected as part of a promotion.] Tv stopped working this week. It bouts up and then shuts down
After many times trying this, we need to find a way to get in home service
After many times trying this, we need to find a way to get in home service
Features
5
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
It doesn't work beyond displaying artwork!
on April 21, 2026
Posted by: Useless TV
from New Smyrna Beach, Florida
[This review was collected as part of a promotion.] This review page seeks to only have positive reviews, and I wish I could join in, but frankly we bought a TV, and all we have is a nice (expensive) art display! Your contractor came out to effect a repair, they installed a new optic fibre cable, but we have still not been able to get it to move over to the TV channels. It worked fine for about a month, but since then is has been broken, seemingly beyond repair!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Amazing
on April 22, 2024
Posted by: Esme07
[This review was collected as part of a promotion.] I used this tv for straming and is amazing.
I also love the 2 screen feature and that i can connect to other devices on my phone like cameras around my house.
I Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
75 class the frame QLED 4K LS03D
on May 7, 2024
Posted by: Lov2shop
from New York,NY
Am so happy for my inprovement this time with samsung shopping
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's definitely worth it!
on May 16, 2024
Posted by: S23plususer101
[This review was collected as part of a promotion.] If your one for quality over quantity, this is a big plus. Doesn't take up much space and goes well with whatever set up you have for your TV/Monitor. Definitely worth a purchase & will be getting another one
Value
5
Written by a customer while visiting Samsung US