Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(631 Reviews)
Rating breakdown 631 reviews
5 Stars
439
4 Stars
103
3 Stars
35
2 Stars
21
1 Star
33
71%of customers recommend this product.
(
71 out of
100)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Owning a Frame TV from Samsung is great
on April 19, 2025
Posted by: DBZ1
In a small house, a Frame TV is the perfect solution for a living room that isn’t just the TV room. We use the art feature to provide an additional painting, which then becomes our TV. I was sure this would do the trick, and it has. The TV has worked flawlessly.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my 4th frame
on April 19, 2025
Posted by: Xh2106
from New York, NY
My 4th frame TV.
There’s nothing quite like the matte surface
There’s nothing quite like the matte surface
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Frame TV - excellent system
on April 20, 2025
Posted by: enjoyinglife876
[This review was collected as part of a promotion.] I feel that our recent purchase of Samsung's Frame TV has again proven that not only does Samsung make outstanding TVs but the addition of the Art Library is certainly a great feature. The clarity and sound of this TV is excellent however the depth and breath of the Art library is truly outstanding and has provided us ready access to thousands of works of the masters and today's artist at our finger tip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Remote Problems
on April 20, 2025
Posted by: Justducky
from Usa
The TV is wonderful however, I’ve had it less than the year and my remote won’t work unless I constantly charge it!! So I have to plug it in to an outlet to use it and that’s gonna defeat the whole purpose of enjoying this TV.. Otherwise, it’s beautiful and I’m enjoying it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, April 21, 2025
Justducky,
I’m sorry to hear your SolarCell Remote is not working as expected. Please try these steps which may help resolve this:
1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote.
2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected
If you’re still experiencing issues with the remote, please also try the following:
- Unplug the TV for 30 seconds, and plug it back in.
- Try moving closer to the TV and re-pairing.
- Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery
- Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now
I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear your SolarCell Remote is not working as expected. Please try these steps which may help resolve this:
1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote.
2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected
If you’re still experiencing issues with the remote, please also try the following:
- Unplug the TV for 30 seconds, and plug it back in.
- Try moving closer to the TV and re-pairing.
- Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery
- Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now
I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
3rd Frame we’ve owned
on April 20, 2025
Posted by: RepeatCustomer
[This review was collected as part of a promotion.] The Frame tv continues to be impressive (the 3rd we’ve owned). Picture quality and all the apps and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A lot of white spots
on April 20, 2025
Posted by: Alfonso
[This review was collected as part of a promotion.] Its a great TV but unfortunately when the screen is dark it looks like it has a lot of white spots, i want to use my warranty to see if i can get a new one but it looks like all the frame TVs had the same issue, hope you fix that
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
Alfonso,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
See for yourself!
on April 20, 2025
Posted by: GentlemanJrsMom
[This review was collected as part of a promotion.] The Frame is the most amazing tv I’ve ever owned! I first saw it at the nail salon I go to. The zebra picture was the screen saver. I thought it was a painting! Two years later…I decided to go on and treat myself for my birthday (11/03)! I have the 2024 55” with a white bezel screen! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame TV
on April 20, 2025
Posted by: Ballerina1651
[This review was collected as part of a promotion.] We use our Frame for the Art and TV streaming, It is excellent in quality and is a very clear picture, I love how the art works are nit just prints burn you see the actual brush strokes!
Value
5
Written by a customer while visiting Samsung US