Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(899 Reviews)
Rating breakdown 899 reviews
5 Stars
626
4 Stars
144
3 Stars
50
2 Stars
29
1 Star
50
77%of customers recommend this product.
(
141 out of
184)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
3
Annoying that screen savers don’t work
on February 5, 2025
Posted by: Angela
Tv is great but i find it really annoying that if i get screen savers off etsy they need to be manually resized or the will have the fake looking matting Samsung provides. My old frame tv didn’t do this. Please fix it Samsung.
Also when going to new places in the interface it is extremely slow. You just sit there staring at a blank screen for 10+ seconds. In this day and age seems like they could fix that.
Also when going to new places in the interface it is extremely slow. You just sit there staring at a blank screen for 10+ seconds. In this day and age seems like they could fix that.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, February 6, 2025
Hi Angela,
We appreciate your feedback, and for optimal features and performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback, and for optimal features and performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on February 20, 2025
Posted by: Mikelab
from Minnesota
Been using my 65” frame for a couple of months now and I am very pleased with my purchase. The picture quality is wonderful. Some of the artwork looks real. The sound quality is excellent. No sound bar needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing artwork
on March 5, 2025
Posted by: Bill
from Charleston, SC
We bought the frame tv about 6 months ago. The features are great. Great picture and the art gallery is amazing. They look like paintings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Like
on March 5, 2025
Posted by: Gary
We enjoy leaving pictures on the TV when not watching a program.
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and mount!
on March 21, 2025
Posted by: Rbasoco
[This review was collected as part of a promotion.] Such a great investment and mounted easily! Would absolutely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty sensor and just as bad of service
on March 22, 2025
Posted by: Love TV
from St Paul Mn
Terrible issue with light sensor not working and terrible service. Service kept focusing on conversation about the motion sensor and we were asking for repair of the light sensor not working . I have three Samsung frame tvs . A 55,65 and this 75. Samsung service offered no further help even on a tv under warranty. I have 6 Samsung TVs total right now. Only time I have had terrible service. This is a problem noted on the forums. Any size but ,y 75 is the only one I am experiencing issues with.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, March 24, 2025
Love TV,
Thank you for bringing your concerns to our attention. Please try reaching out to us again so we can further diagnose your issue and provide assistance.
Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. Please try reaching out to us again so we can further diagnose your issue and provide assistance.
Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Dream TV for me
on March 23, 2025
Posted by: Spicys
[This review was collected as part of a promotion.] My neighbor purchased this TV and I was in awe. It was on my wishlist for three years. I can now say I have owed the Frame TV for three months and I am in love with the art it displays in my living room. I will have a floating cabinets to house the box. This TV is the wow factor when people visit my home. Everyone has questions about it! I enjoy the fact that the art turns off when I am not in room but will start displaying when I am there to enjoy it. I don't spend a ton of time watching TV. I do like that there is that option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One fantastic picture
on March 31, 2025
Posted by: AydenFox
[This review was collected as part of a promotion.] I purchased this for a living room area and wanted to have something that looked as nice off as it did on. After reviewing lots of options I decided on the Samsung Frame. This is a highly visible area in the home and does amazing as art in the wall. It also often doubles as a fireplace, music player, or general amsr video device.
I am a fan of the huge amount of features included. Including the simple and elegant solar charging remote.
I have many Samsung devices but this is definitely a favorite!
Value
5
Written by a customer while visiting Samsung US