Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(631 Reviews)
Rating breakdown 631 reviews
5 Stars
439
4 Stars
103
3 Stars
35
2 Stars
21
1 Star
33
71%of customers recommend this product.
(
71 out of
100)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
2
Love art!
on April 19, 2025
Posted by: Judith
I bought this 2 months ago and still have trouble using it! Had to pay a technician to help me understand how to maneuver the remote. Wish I had never bought it!
Response from Samsung USBy Samsung Specialist, April 21, 2025
Judith,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select The Frame TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select The Frame TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful TV
on April 19, 2025
Posted by: TheWatcher
[This review was collected as part of a promotion.] We got this tv mostly for how it looks when it's off, and it doesn't disappoint. Art mode looks great and is easy to use. The picture quality is great when watching content as well. Have had some issues with the features not staying how we set them (art mode, adaptive sound, etc.), but overall it's a great tv.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best frame deal going!
on April 19, 2025
Posted by: Wehave2Frame
[This review was collected as part of a promotion.] We just finished off a basement remodel and added the Samsung "The Frame" television option in the game room! But to top things off, we already had an upstairs Samsung "The Frame" television in the main living room! No matter what area of the house we are using, we have the same great television experience! We can use "The Frame" to illustrate/view specific interesting picture scenes. Quite the atmosphere for guests as well. Enjoyed by many!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Superb image and exceptional features
on April 19, 2025
Posted by: Jeff1234
[This review was collected as part of a promotion.] We are very pleased with our Frame TV. The image is sharp and clear from a variety of viewing angles. We have really enjoyed the art available by subscription. The remote is easy to learn, and Samsung’s ecosystem is fairly complete.
I would not two things. First, especially for those considering purchasing, is to make sure you have the correct electrical set up for the TV installed behind the TV within the wall. If not, you will have a large black box to deal with. We didn’t know this, and have managed to hide it, but this was unexpected in a wall-mounted TV.
Second, Samsung lacks an app for DirectTV. So if you have that as a cable service, you can only connect by Airplay from your phone, tablet or laptop.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A "frame" tv should come with a frame.
on April 19, 2025
Posted by: LarryJ
[This review was collected as part of a promotion.] The TV itself has a great picture. My issues are with having to pay a good deal extra for the frame and for the artwork.
It took a bit of work, but I was able to make use of my Fire TV remote. The Samsung Frame provides a healthy array of streaming sites, but the Fire TV has a bit more. Plus the remote is easier to use than the Samsung remote.
It took a bit of work, but I was able to make use of my Fire TV remote. The Samsung Frame provides a healthy array of streaming sites, but the Fire TV has a bit more. Plus the remote is easier to use than the Samsung remote.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV with good remote
on April 19, 2025
Posted by: Ramoji
[This review was collected as part of a promotion.] It truly looks like a framed piece of art when mounted. You can change the frame to match your style. Good picture quality. Decent TV sound. Access to a wider selection of art requires a subscription.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great picture quality
on April 19, 2025
Posted by: Selfishplayer
[This review was collected as part of a promotion.] My ls03d 55 inch frame TV has great pic quality , great brightness and evenness , color is rich and even , backlight is very even .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great view
on April 19, 2025
Posted by: SirWilliam
Love the tv and the art! Fantastic quality. Would love to be able to use the Spotify app to play music on the tv and switch to art mode though. That would be a great upgrade. Overall very happy with the tv.
Written by a customer while visiting Samsung US