Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4 out of 5
4.4
(623 Reviews)
Open Ratings Snapshot
Rating breakdown 623 reviews
5 Stars
434
4 Stars
101
3 Stars
35
2 Stars
21
1 Star
32
71%of customers recommend this product. 
(
71 out of 100
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5 out of 5
5
Dream TV for me
on March 23, 2025
Posted by: Spicys
[This review was collected as part of a promotion.] My neighbor purchased this TV and I was in awe. It was on my wishlist for three years. I can now say I have owed the Frame TV for three months and I am in love with the art it displays in my living room. I will have a floating cabinets to house the box. This TV is the wow factor when people visit my home. Everyone has questions about it! I enjoy the fact that the art turns off when I am not in room but will start displaying when I am there to enjoy it. I don't spend a ton of time watching TV. I do like that there is that option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One fantastic picture
on March 31, 2025
Posted by: AydenFox
[This review was collected as part of a promotion.] I purchased this for a living room area and wanted to have something that looked as nice off as it did on. After reviewing lots of options I decided on the Samsung Frame. This is a highly visible area in the home and does amazing as art in the wall. It also often doubles as a fireplace, music player, or general amsr video device.
I am a fan of the huge amount of features included. Including the simple and elegant solar charging remote.
I have many Samsung devices but this is definitely a favorite!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect
on April 27, 2025
Posted by: Rudyolivier
[This review was collected as part of a promotion.] The Samsung The Frame 55" TV is a fantastic blend of technology and art. When mounted on the wall, it truly looks like a framed picture, adding elegance and style to any space. The QLED panel delivers vibrant colors and sharp clarity, making everything from movies to casual browsing look amazing. The no-gap wall mount and One Connect box also help create a clean, minimalist look that really sets it apart from traditional TVs.
Art Mode is one of the best features, but also the most frustrating. While the display beautifully mimics real artwork, navigating the Art Menu to access and manage personal photos is clunky and unintuitive. Uploading new images feels overly complicated, and high-resolution photo handling could be better. It’s a missed opportunity in what is otherwise a brilliant feature.
Another small downside is nighttime brightness — even on the lowest settings, the screen can still feel too bright in a dark room, slightly breaking the illusion of a natural painting. Despite these minor flaws, I highly recommend The Frame for anyone wanting a TV that seamlessly blends into their home decor. If Samsung refines the Art Mode experience and adds better dimming options, it would easily be a perfect product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I have two of these and they are great!
on May 5, 2025
Posted by: UltiIndi
[This review was collected as part of a promotion.] Absolutely love our two Samsung Frame TVs they are more than just TVs, they are part of our decor. One is in the living room, the other in our bedroom, and both blend in like high end art pieces while delivering crisp 4K visuals and solid sound quality. The customizable bezels are a sleek touch, and Art Mode is hands down the star feature it adds personality and elegance to the room whether the TV is on or off.
That said, for a product that positions itself as a design forward smart TV, it is a letdown that Samsung hasn’t pushed more regular or meaningful software updates. Both models have been relatively stagnant in terms of new features. There is so much potential here imagine more dynamic Art Mode options, curated seasonal collections, or even deeper smart home integrations. I would’ve loved to see new interface upgrades, smart assistant improvements, or a better, faster UI rollout. Even small touches like improved motion sensing or customizable screen savers would go a long way.
Bottom line: I’m still a big fan, but the lack of consistent, exciting updates makes these TVs feel a bit like missed opportunities. For the price and innovation they initially delivered, Samsung should keep evolving the experience because the hardware is there. It’s the software that needs to catch up.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
We love it
on May 21, 2025
Posted by: MJCushing5
[This review was collected as part of a promotion.] I truly love this TV. Everyone that sees it who is unfamiliar with the Samsung Frame TV is astonished it is a television. Picture quality is great. I am struggling to connect it to my Music Frame with Q-Symphony
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than a TV - A work of art
on May 25, 2025
Posted by: Ganesh
[This review was collected as part of a promotion.] I recently got the Samsung The Frame LS03D (2024) and I’ve got to say it’s one of the most stylish TVs I’ve ever seen. When it’s off, it genuinely looks like a piece of framed artwork thanks to the matte display and slim wall-mount design. I love that you can customize the bezels to match your space. The picture is vibrant and clear, perfect for streaming and casual watching. I tried some gaming on it and the high refresh rate made everything super smooth. It’s such a cool feeling having guests ask what gallery the art’s from. If you want something that looks as good off as it does on, then this one’s a winner.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My frame review
on June 25, 2025
Posted by: Dnell20
[This review was collected as part of a promotion.] I’ve been using the Samsung Frame TV in my office, and it has far exceeded expectations. It’s not just a TV—it’s a highly functional and stylish tool that fits perfectly into a professional workspace.
One of the standout features is the ability to switch into Art Mode, which is perfect for video calls. Instead of having a blank black screen behind me, I can display artwork or photos, giving a clean and aesthetic background that looks intentional and professional.
Functionality-wise, I use it regularly to track the market, and it works great as a second screen for my PC when needed. The 4K resolution and crisp display make it easy to monitor charts, news tickers, or documents without any eye strain. The Frame connects seamlessly with my setup, and switching inputs or sharing content is quick and smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don’t buy Samsung
on July 5, 2025
Posted by: Buyanotherbrand
[This review was collected as part of a promotion.] Worse experience of my life to buy the most overrated television ever. The picture is dull the “technology” used to make the picture “better” hardly works. I was so excited for this tv and I’m immensely disappointed
Value
1 out of 5
1
Response from Samsung USBy Samsung SpecialistJuly 7, 2025
Hello,

We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Specialist
Written by a customer while visiting Samsung US
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